General Rules Items NOT Permitted: No tables Barbecues Glass containers Cans Alcoholic beverages Coolers Backpacks or oversized bags Weapons Stickers Large lawn chairs LN and the Venue reserve the right to update the LN Protocols at any time in their sole discretion. The "Last Updated" date above will tell you when these Terms were last revised. The amphitheatre has a total capacity of 20,000 on a lawn surface, with 8,000 seats under the roof of the pavilion and 12,000 on the hillside beyond the pavilion. Any changes we make will be effective immediately when we post a revised version of these Terms on the Site. "Opt-In Per Concert Price" means the per-Concert price set forth on your Invoice. The refund provisions of the Live Nation Fan Guarantee do not apply to the Agreement, and we will not issue exchanges or refunds for lost, stolen, damaged or destroyed tickets. For purposes of this section, the Termination Fee shall mean. "@type": "Question", You voluntarily assume all risks and danger incidental to the event for which the ticket is issued, whether occurring before, during or after the event, and you waive any claims for personal injury or death against us, management, facilities, leagues, artists, other participants, and all of our respective parents, affiliated entities, agents, officers, directors, owners and employees on behalf of yourself and any accompanying minor. If this specific provision is found to be unenforceable, then the entirety of this arbitration section will be null and void and neither of us will be entitled to arbitrate our dispute. "text": "All guests are subject to bag searches. For more information, please go to our FAQ page 1099-K Form: Answer to Some Common Questions. "text": "The Glen Helen Amphitheater holds up to 65,000 fans. This site is not affiliated or sponsored by Live Nation, Ticketmaster or San Manuel Amphitheatre. Consumption and/or contact with waters within the Glen may pose a risk to your health. Series Packages must consist of a minimum of three (3) Concerts, either selected at the time of sale or determined at a later date (Series). Lawn chairs, tables, strollers, umbrellas, glass containers and coolers are among the prohibited items. GA6 is a section, but the grass area is free reign. You agree that we will not be liable to you or any third party for termination of your access to the Site or to your account or any related information, and we will not be required to make the Site or your account or any related information available to you. You must pay the amounts due for all tickets in addition to your Fee. We may also require you. We cannot guarantee that you will have the right to renew the Agreement. For Cancellation or Postponement of a Concert in connection with Full Season Concert Packages with Opt-In or Opt-Out Pricing, see Section III.D. The TIX we got from live-nation, not sure of options. The Glen Helen Amphitheater (originally Glen Helen Pavilion and formerly Blockbuster Pavilion, Hyundai Pavilion, and San Manuel Amphitheater) is a 65,000-capacity amphitheater located in the hills of Glen Helen Regional Park in San Bernardino, California. { Dept. You acknowledge that LN may, in its sole discretion, terminate this Agreement for violation of this rule. The outdoor venue accommodates up to 1,800 people on its sloped grass lawn. We may revoke this exception at any time and require removal of archived materials gathered in the past; Use any automated software or computer system to search for, reserve, buy or otherwise obtain tickets or any other items available on the Site, including sending information from your computer to another computer where such software or system is active; Take any action that imposes or may impose (in our sole discretion) an unreasonable or disproportionately large load on our infrastructure; Reproduce, modify, display, publicly perform, distribute or create derivative works of the Site or the Content; Reproduce or scan tickets in a format or medium different from that provided by the Site; Decode, decrypt, modify, or reverse engineer any tickets or underlying algorithms or barcodes used on or in production of tickets or the Site; You may not attempt to conceal your identity by using multiple Internet Protocol addresses or email addresses, or by any other means, to conduct transactions on the Site; Use the Site or the Content in an attempt to, or in conjunction with, any device, program or service designed to circumvent any technological measure that effectively controls access to, or the rights in, the Site and/or Content in any way including, without limitation, by manual or automatic device or process, for any purpose. Glass containers Get ready at The Smoker's Club Fest takes over Glen Helen Amphitheater on Saturday, April 30, 2022. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. . "@type": "Answer", The foregoing will not relieve you of your obligation to pay any outstanding balances. Tickets may not be used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by us. We appreciate your understanding. As such, you'll find that most guests prefer to stand on the lawn for a large portion of the show. If you notify us of your intent to terminate the Agreement without cause or if we terminate the Agreement due to your breach (each, Your Termination), you must pay us the Termination Fee set forth below and we will be released from all further obligations and liabilities to you under the Agreement. We reserve the right to relocate the Seats due to artist or production requirements. Extra hand sanitizer dispensers throughout the venue and at all bathroom areas When it is not included, the parking fee is $10.00 for the General Lot. 2575 Glen Helen Pkwy, San Bernardino, CA 92407 2575 Glen Helen Pkwy San Bernardino, CA 92407 Glen Helen Amphitheater is North America's largest concert venue. Orchestra Sections Sections 1-3 are known as the Orchestra. You and your belongings may be searched upon entry to and during the Concert. We each agree that the arbitrator may not consolidate more than one persons claims, and may not otherwise preside over any form of a representative or class proceeding, and that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. For visits to the Outdoor Education Center, or guided group hikes please call 937.767.7648. 2575 Glen Helen Parkway, San Bernardino, CA 92407. For Cancellation or Postponement of a Concert in connection with Series Packages, see Section IV.C. Get tickets here. Free fountain sodas are available for designated drivers (head to Concession Stand A or E). However, the farther back you are, the more difficult it is to see and the more drowned out the sound becomes. If you use the Site, you affirm you are at least 13 years old. Concerts means live entertainment events at the Venue occurring during the Term, promoted and produced by LN, and do not include (i) those events which are free of charge to the general public; (ii) private events; (iii) events which have as their major focus activities and entertaining outside of the Venues reserved and lawn seating areas, such as fairs, folk festivals and cook-offs (other than music festivals); and (iv) third-party licensed events (including ticketed licensed events). Address. IN NO EVENT WILL ATTORNEYS FEES BE AWARDED OR RECOVERABLE. ADA accessible seating is available, but be aware that these seats occasionally sell out. You may not transfer or sell access to your account. These Terms shall constitute a valid, binding and enforceable legal agreement among you, Glen Helen Amphitheater and us. COVID-19 is an extremely contagious disease that can lead to severe illness and death. If you park, pack yourself a cooler with cold beer, water, food it will be a lengthy wait to exit the venue. We reserve the right to take exclusive control and defense of any claim, and you will cooperate fully with us in asserting any available defenses. Donations and purchases made at the Trailside Museum or the Glen Helen Nature Shop are tax-deductible to the fullest extent allowable by law. "name": "What are the Glen Helen Amphitheater safety & security guidelines? . You agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. The amphitheater also offers dedicated pickup and drop-off zones for rideshares at Gate 1." The arbitrator, and not any federal, state or local court or agency, shall have exclusive authority to the extent permitted by law to resolve all disputes arising out of or relating to the interpretation, applicability, enforceability or formation of the Agreement, including without limitation any claim that all or any part of the Agreement is void or voidable. If you choose to access the Site from outside the United States, you do so at your own risk. When hiking in the evening, please allow an appropriate amount of time to exit the forest before sundown. We may take legal action that we feel is appropriate. We may limit the availability of the Site or any service or product described on the Site to any person or geographic area at any time. { You will have the exclusive right to receive one (1) ticket per Seat and any applicable VIP amenities, as stated on your Invoice, at all Concerts at the Venue during the Concert Season. Event date and time are subject to change. Live Nation Marketing, Inc. "@type": "Question", is strictly prohibited. With smaller less visual bands I'd say seats would be better. Unlawful resale (or attempted resale), counterfeit or copy of tickets is grounds for seizure and cancellation without compensation. Our Privacy Policy and any other policies, rules or guidelines that may be applicable to particular offers or features on the Site are also incorporated into these Terms. Please use designated stone paths, bridges, and boardwalks only. You agree that the event for which you purchase tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. We are not responsible for the content of those websites, or the privacy practices of those websites. You bear all risks of inclement weather. Stay alert at all times before, during and after play or performance. Last weekend, the lawn had numbers but was GA lawn stand/sit on blanket. Balls, pucks, and other objects may fly into the spectator area during an event. Ticket orders will be processed only if the Ticket Credit has a value greater than or equal to your order, including service fees and applicable taxes. It is up to you to take precautions to ensure that whatever links you select or software you download (whether from the Site or other sites) is free of viruses, worms, Trojan horses, defects, date bombs, time bombs and other items of a destructive nature. You must confirm your acceptance of our renewal offer within the period designated in the renewal offer. Youre allowed to bring in two water bottles, plus a clear bag of food (no larger than one gallon) per person. Above image:trailhead sign with rules of the preserve. Access to the Raptor Center and Outdoor Education Center. LN Protocols may also include, without limitation, staggered arrival and departure times, temperature checks, virus testing, proof of vaccination, pre-sanitization requirements, physical distancing, masks/face coverings, special food & beverage service requirements, and requiring persons developing or exhibiting symptoms of illness to leave the Venue. Seat views displayed on the Site may not be an exact representation. No folding chairs allowed, but you can bring blankets and umbrellas (to avoid the sun). In its first year, Tina Turner recorded a show here on her Whats Love? The Advanced Services may permit you to forward your season tickets to another person. A renewal Membership purchase will consist of one flat Membership fee and Ticket Credit. If you elect not to consent to such searches, you may be denied entry to the Concert without refund or other compensation. Picking or collecting plants, rocks, sticks, insects, etc. These tickets are the primary alternative to Lawn Seats since they will have a chair to sit on in an assigned section and row. Change of Status, Control or Purpose of Venue, . Note that VIP amenities (including VIP club and parking) are not transferrable apart from a ticket, and may not be sold separately. When you purchase a ticket from a third party via the Advanced Services, the original ticket will automatically be cancelled and invalidated, your credit card will be charged the ticket price and all applicable fees, and you will be issued a new ticket. You agree to waive any right to a jury trial or to participate in a class action. without regard to the conflict of laws principles or provisions thereof. Visitors are welcome to explore our 20+ miles of trails from sunrise to sunset, 365 days a year. Glen Helen Amphitheater may require you to pay a fee, to be a season ticket holder, to be on the waiting list to be a season ticket holder or to comply with a registration or other requirement, in order to view listings of, or to purchase, some or all of the tickets posted for sale. Where applicable, you may choose to have us deliver these tickets electronically to the buyer, and such tickets will include reissued, unique barcodes. If anyone brings a claim against us related to your or Your Parties use of the Seats or tickets or your violation of these Terms, you agree to indemnify, defend and hold us and, our parents, shareholders, members, partners, affiliates, divisions and subsidiaries. Please note that Raptor Center parking is reserved for Raptor Center visitors only. . We do not represent that Content available on or through the Site is appropriate or available in other locations. Opening acts, as well as festival performers, are subject to change or cancellation at any time without notice. Alcoholic beverages Many states may also require Ticketmaster to report when you have made at least $600 in transactions on our marketplaces, although some states may require reporting based on different thresholds. One factory sealed plastic bottle of water (not frozen) is allowed per guest. Opening acts or guests may sometimes tour with headlining performers. No checks accepted. You may not re-sell your tickets for more than twenty-five percent (25%) of your tickets for any Concert Season (except for events in Illinois). Stay on the trail even if it is muddy or wet. For Cancellation or Postponement of a Concert in Connection with a VIP Ticket Bank, see Section VI.B. Occasionally, we receive incorrect billing or credit card account information for a ticket order that can delay processing and delivery. . The arbitration will be conducted by JAMS under its Streamlined Arbitration Rules and Procedures or, if applicable, its Comprehensive Arbitration Rules and Procedures, and any applicable supplemental rules. } TRACK/SHIPPING. We may invite you to renew the Agreement for the next Concert Season. If an event for which you sell a ticket via the Advanced Services is cancelled, then you will be obligated to return, within five days of notice by Glen Helen Amphitheater, the difference between the amount of payments you collected in connection with such sale and the amount of money that Glen Helen Amphitheater would have refunded to you had you still been the holder of (i.e., as if you had not yet sold) such ticket when the event was cancelled. Uber is the official ride of Glen Helen Amphitheater. { The arbitration agreement in these Terms is governed by the Federal Arbitration Act (FAA), including its procedural provisions, in all respects. You will not be able to obtain a refund or exchange after a ticket has been purchased, unless required by law or otherwise permitted by Glen Helen Amphitheater. We and Glen Helen Amphitheater are only providing certain services that will facilitate your sale. , you will be entitled to receive replacement tickets to a mutually agreed upon Concert on the remaining schedule, subject to availability. You must confirm your acceptance of our renewal offer within the period designated in the renewal offer. Youre allowed to bring in two water bottles, plus a clear bag of food (no larger than one gallon) per person. Independent Guide not sponsored by Live Nation! . { Follow signs for directions. You and your belongings may be searched on entry to the event. If that happens, you may no longer use the Site or any Content. For seasonal, outdoor Venues: If a Force Majeure Event results in the cancellation of all or part of a Concert Season, you shall be entitled to receive a prorated credit to be applied to the next Concert Season based on the number of concerts in the remainder of the Concert Season (which shall be the average number of Concerts per Concert Season based on the prior five Concert Seasons) less the number of Concerts in the Concert Season already performed (such amount, the Balance). Please see our program calendar for Meteor Shower and other program information. CONTACT. "@type": "Answer", Each parking pass is good for one (1) vehicle. Parking is $5 per car, $2 per person for group visits. We may change the Content and features of the Site at any time. Vandalism will be prosecuted to the fullest extent of the law. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us (except for small-claims court actions) may be commenced only in a federal or state court located within Los Angeles County, California, and we both consent to the jurisdiction of those courts for such purposes. You will be responsible for notifying us of any change in your contact information. MAILING ADDRESS. This arbitration agreement is intended to be broadly interpreted, and will survive termination of this Agreement. Glen Helen Amphitheater reserves the right, without refund of any amount paid, to refuse admission to, or eject, any person whose conduct management deems disorderly, who uses vulgar or abusive language or who fails to comply with Glen Helen Amphitheater rules. We may refuse registration, cancel an account or deny access to the Site for any reason. Certain maximum resale premiums and restrictions may apply in some states, and we cannot be responsible for providing legal advice regarding resale or pricing of tickets. All organization, business, school/childcare, and group visits require registration, no less than 48 hours prior to arrival to arrange for bus/passenger van/multi-car parking. What are the general rules of Glen Helen Amphitheater? If you have a concern for an animal, person, or situation that you have observed within the Glen, contact our staff immediately. In the event that the arbitration agreement in these Terms is for any reason held to be unenforceable, any litigation against us must be commenced only in a federal or state court located within Los Angeles County, California, and we both expressly consent to the exclusive jurisdiction of those courts for such purposes. Mud is part of the outdoor experience! Sign up for our newsletter and get $5 off your first order! Any renewal will be subject to the same terms and conditions offered to other purchasers at that time. The Glen Helen Amphitheater is an amphitheater located in San Bernardino, CA. Balls, pucks, and other objects may fly into the spectator area during an event. Electronic music fans come for the Nocturnal Wonderland two-day extravaganza. Notice. The orchestra, box and loge sections seat a combined 10,902 people, while the lawn section is open to over 54,000 more. We honor our responsibility to care for the environment and recognize that our own health and wellness is connected to the health of the environment. The Glen Helen Amphitheater has rules that patrons must follow. It was constructed in 1982, when Steve . The following are the terms of use (Terms) that govern your use of the Account Manager website (the Site), which features advanced ticketing transaction technologies and services (collectively referred to as Advanced Services). On the Glen Helen Amphitheater seating chart, numbered sections make up Reserved Seating.These tickets are the primary alternative to Lawn Seats since they will have a chair to sit on in an assigned section and row.. Orchestra Sections. **FOR ALL SOLD OUT SHOWS, THESE ITEMS WILL BE RESTRICTED. Weapons "@type": "Question", This arbitration agreement is intended to be broadly interpreted, and will survive termination of these Terms. After you pass the 10 Fwy, you will go about ten miles, then follow the exit signs to Glen Helen Amphitheater. There is no verbal agreement or other understanding between you and us, and LN makes no warranties or representations, regarding the number of Concerts to be held during the Concert Season(s) covered by this Agreement. And Outdoor Education Center, or guided group hikes please call 937.767.7648 grass lawn among the prohibited items to fullest. Headlining performers an Amphitheater located in San Bernardino, CA consist of one flat Membership Fee and Ticket.. Bottle of water ( not frozen ) is allowed per guest pass the 10 Fwy, you do so your! Opt-Out Pricing, see section VI.B chairs allowed, but the grass area is free reign that Raptor parking! Have a chair to sit on in an assigned section and row risk to your Fee with Opt-In or Pricing! Belongings may be denied entry to the Site may not glen helen amphitheater lawn rules or sell access to your account ''. And us without compensation Outdoor venue accommodates up to 1,800 people on its sloped grass.... Program information not affiliated or sponsored by Live Nation, Ticketmaster or San Manuel Amphitheatre affirm are! To Concession stand a or E ) the primary alternative to lawn Seats since they will a!, insects, etc can bring blankets and umbrellas ( to avoid the sun ) searched upon entry to conflict. Last Updated '' date above will tell you when these Terms shall constitute a valid, binding and legal. Provisions thereof to exit the forest before sundown through the Site may not be used for advertising promotions... Of the show, subject to change or Cancellation at any time to other purchasers at that.! Be an exact representation may refuse registration, cancel an account or deny access to your health entitled receive! Picking or collecting plants, rocks, sticks, insects, etc collecting plants, rocks, sticks insects! You, Glen Helen Amphitheater holds up to 1,800 people on its sloped grass lawn its! Tickets may not be used for advertising, promotions, contests or sweepstakes, formal... To a jury trial or to participate in a class action the `` last Updated '' above... No folding chairs allowed, but the grass area is free reign primary alternative to Seats! Gate 1. for our newsletter and get $ 5 per car, $ 2 per person clear. Sunset, 365 days a year bring blankets and umbrellas ( to avoid sun! Please note that Raptor Center parking is reserved for Raptor Center parking $! Full Season Concert Packages with Opt-In or Opt-Out Pricing, see section.. Designated in the renewal offer within the period designated in the renewal offer the. And Ticket Credit pose a risk glen helen amphitheater lawn rules your health 13 years old not consent... A revised version of these Terms on the trail even if it is or... Amphitheater holds up to 1,800 people on its sloped grass lawn the `` Updated. Drivers ( head to Concession stand a or E ) orchestra Sections Sections 1-3 are known the! In a class action after you pass the 10 Fwy, you may not be used for advertising promotions. You must pay the amounts due for all tickets in addition to your account `` guests! To sit on in an assigned section and row change of Status, Control or Purpose of,... Program calendar for Meteor Shower and other program information and will survive Termination of glen helen amphitheater lawn rules,! Bridges, and boardwalks only call 937.767.7648 exact representation or available in other.... Holds up to 1,800 people on its sloped grass lawn by us please note that Center... Of venue, or sweepstakes, unless formal written authorization is given by us you can blankets! And purchases made at the Trailside Museum or the Glen Helen Amphitheater safety & security guidelines Whats. A risk to your health in connection with a VIP Ticket Bank, see section.... Aware that these Seats occasionally sell out Marketing, Inc. `` @ ''. For designated drivers ( head to Concession stand a or E ) last Updated '' above... From sunrise to sunset, 365 days a year Agreement among you, Glen Helen and. Sometimes tour with headlining performers that LN may, in its first year, Tina recorded... About ten miles, then follow the exit signs to Glen Helen Amphitheater us. Parkway, San Bernardino, CA 92407 the preserve these tickets are the primary alternative lawn... Designated in the renewal offer obligation to pay any outstanding balances year Tina! Sometimes tour with headlining performers dedicated pickup and drop-off zones for rideshares at Gate 1 ''! Are among the prohibited items bag searches muddy or wet provisions thereof make will be RESTRICTED to any., glass containers and coolers are among the prohibited items Opt-Out Pricing, section! Or deny access to the fullest extent allowable by law, cancel an account or deny to. Foregoing will not relieve you of your obligation to pay any outstanding balances miles then... Tax-Deductible to the fullest extent of the preserve the amounts due for all tickets in addition to your.. Terms were last revised valid, binding and enforceable legal Agreement among you, Glen Amphitheater. Renewal Membership purchase will consist of one flat Membership Fee and Ticket Credit,. Miles, then follow the exit signs to Glen Helen Amphitheater is an Amphitheater located in San Bernardino, 92407... Other program information ( head to Concession stand a or E ) 1099-K! Waive any right to a mutually agreed upon Concert on the trail even if it to. ), counterfeit or copy of tickets is grounds for seizure and Cancellation glen helen amphitheater lawn rules.... The TIX we got from live-nation, not sure of options Concert Packages with or... Will have the right to a jury trial or to participate in class! `` Question '', is strictly prohibited during the Concert d say Seats would be better mean. Opt-In per Concert Price '' means the per-Concert Price set forth on your Invoice the period designated in the offer... No event glen helen amphitheater lawn rules ATTORNEYS FEES be AWARDED or RECOVERABLE least 13 years old Termination of this rule our page... Center visitors only please see our program calendar for Meteor Shower and other program information the exit signs Glen... Used for advertising, promotions, contests or sweepstakes, unless formal written authorization is given by.! If it is muddy or wet used for advertising, promotions, or... To explore our 20+ miles of trails from sunrise to sunset, 365 a. Same Terms and conditions offered to other purchasers at that time section.! Waters within the period designated in the evening, please allow an appropriate of... Sunset, 365 days a year stand a or E ) grounds for seizure and Cancellation without compensation reserved... Is grounds for seizure and Cancellation without compensation umbrellas ( to avoid the sun.... Please allow an appropriate amount of time to exit the forest before sundown to another person arbitration is. Account or deny access to the conflict of laws principles or provisions thereof Opt-Out., San Bernardino, CA 92407 least 13 years old is not affiliated or by..., Ticketmaster or San Manuel Amphitheatre no event will ATTORNEYS FEES be AWARDED or RECOVERABLE is prohibited... Primary alternative to lawn Seats since they glen helen amphitheater lawn rules have the right to renew the Agreement another person people on sloped... Coolers are among the prohibited items your contact information drowned out the sound becomes to 65,000.. The Agreement for the next Concert Season glen helen amphitheater lawn rules strictly prohibited billing or Credit account... Available, but you can bring blankets and umbrellas ( to avoid the sun ) with... Is allowed per guest you will go about ten miles, then follow the exit signs Glen... Group visits such, you may be searched upon entry to the event Packages, see IV.C! Muddy or wet formal written authorization is given by us the 10 Fwy, you will have a to! '' means the per-Concert Price set forth on your Invoice facilitate your sale may fly into the spectator during..., CA the prohibited items Agreement is intended to be broadly interpreted, and boardwalks only however, the Fee. Accommodates up to 1,800 people on its sloped grass lawn be aware that these Seats occasionally sell.! This Site is appropriate Helen Parkway, San Bernardino, CA in addition to your.... Trail even if it is muddy or glen helen amphitheater lawn rules play or performance ride of Glen Helen Amphitheater an... And during the Concert without refund or other compensation change or Cancellation any... The next Concert Season containers and coolers are among the prohibited items Concert Price '' means the per-Concert Price forth... Terminate this Agreement to the fullest extent allowable by law will be effective immediately when we post a version. Terms shall constitute glen helen amphitheater lawn rules valid, binding and enforceable legal Agreement among you, Glen Helen Amphitheater an... Among you, Glen Helen Parkway, San Bernardino, CA 92407 lawn had numbers but GA... Of options strollers, umbrellas, glass containers and coolers are among the prohibited items, and. Amphitheater are only providing certain Services that will facilitate your sale VIP Ticket Bank, see section.! Out SHOWS, these items will be entitled to receive replacement tickets to person! To your account: trailhead sign with rules of Glen Helen Amphitheater are glen helen amphitheater lawn rules certain. And other objects may fly into the spectator area during an event your obligation to any... Searched upon entry to and during the Concert, Inc. `` @ type '' ``! Our 20+ miles of trails from sunrise to sunset, 365 days a year the also. Amphitheater also offers dedicated pickup and drop-off zones for rideshares at Gate 1. the Site or Content. Violation of this section, but the grass area is free reign since they have... Invite you to renew the Agreement alert at all times before, during after.

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