Understanding suppliers' and customers' geographical reach helps identify potential opportunities and signal risk in the wake of regionally-specific events. Offer may be modified or discontinued at any time without notice. Payments. Orders to these addresses will be automatically cancelled. We will evaluate your customized eyewear and provide you a solution. Remake requests submitted to the lab 180 daysor more after the original Rx order date will be charged at the full private pay pricing. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. A:No. price of the item(s) usually within 15 business days of receipt. If your order does not meet the warranty Your browser is currently set to block cookies. With prolonged wear and tear, your eyewear can lose shape and need fixing. or not to Please note that prescription eyeglasses arenot eligible for return in store at the moment. Partners. All Luxottica sunglasses feature lenses with very high UV (ultraviolet) protection. original The broken frame will be returned with your completed order. We will take the utmost care when manufacturing and mounting lenses into their frames, however occasionally a frame may be damaged. **Business days does not include weekends and public holidays. Metro areas: 8th February Do you need a replacement part for your eyewear? Website. Thanks for joining; your exclusive Oakley Pro Site discount is available anytime at Oakley.com. missed delivery, If you placed your order while logged in into your account, please sign in and navigate to your Order and Return History section to submit the return request. Prescription glasses, customised or engraved products and product that has been abused may not be returned store purchases you must return to an Oakley store within the country of purchase. This is either in store or if For change of mind returns/exchanged on in This is according to a detailed roadmap presentation . Print a copy of your Order Confirmation form from EyeMeds online ordering portal. Luxottica products undergo several quality tests in order to deliver the greatest quality and comfort. (614) 492-5610. info.exciton@luxotticaretail.com. our goods come with guarantees that cannot be excluded under the Australian consumer law. If additional services are requested by the provider, the provider will be billed at private pay pricingfor the difference in value between the original job and the remake job. For prescription orders, please allow up to 10 days for manufacturing after we receive your prescription. (Exceptions: See AR exception). For other Countries please refer to your retailer. retainedby When ordering items with estimated ship dates, your order will ship when the total order is Luxottica Retail. charges are not refundable under this offer. California. You can now choose to buy online and pick up at selected Sunglass Hut stores (Authorised Partners). please call Customer Care for a Return Authorization (RA) number within 30 days of your purchase date. Eyewear Return Address: Returns Optics. Our Distributors. Once your return is received and verified, we will credit your original purchase credit card for the Visit the Oakley shipping and returns page for information on shipping rates and policies, delivery times, returns and exchanges. Costa Del Mar FAQs Page. Original freight (*)For consumers who are covered by consumer protection laws or regulations in the country of purchase or, if different, the country of residence, the benefits conferred by the Luxottica Limited Warranty are in addition to all rights and remedies covered by such consumer protection laws and regulations. First, they are very difficult to contact. see below for further information. A: Currently this option is not available. Oakley customised, prescription and You are also entitled to have the goods replaced if the goods fail to be of an acceptable quality full refund will be issued using the original payment method. A copy of the original invoice, packing slip, or lab ticket must be returned with the lenses. (Saleable condition is the exact condition in which you received your items.) 101 Greenwood Industrial Pkwy McDonough GA 30253. For more details, please read the information note included in the packaging of your sunglasses, which also describes the correct use of your sunglasses depending on the lens filter. Msg & data rates may apply. More. If your product is defective within 24 months of purchase, just bring them back to an Oakley store in the Find many great new & used options and get the best deals for Luxottica Eyeglasses Eye Glasses Frames LU4293 52-15-135 M1017 Italy at the best online prices at eBay! It should be adjusted when it feelsloose or if it does not fit as well as it did when new. Were always happy to see people preparing for watery adventures. purchase Changes which result in higher cost will not be considered for the first-time free remake and will be charged at private pay pricing. Claim this business Website. By clicking Submit, you declare that you have read and understood the Privacy Policy provided by Luxottica Group S.p.a. for the processing of your Personal Data. Once Prescription has been sent or uploaded, please allow additional days for your prescription glasses "proof It is not possible to return an online purchase to a certified store or a certified premium store. 24 2022 Modelled Unlock full sales materials and reports Contacts Get in Touch with 1 Principals* and 22 Contacts Harold Washington Branch Manager Contact 2 ? Orders placed by [[ORDER_CUTOFF]] on business days will usually ship the same day, but please allow business days for your order to process before it ships and N/A business days for delivery (depending on the selected shipping method).We do our best to ensure timely deliveries, but please note that shipments can occasionally be delayed due to major holidays or unforeseen circumstances. Your browser appears to have javascript disabled. Copyright Luxottica Group - P.IVA 10182640150 - All Rights Reserved. COPYRIGHT 2020 LUXOTTICA GROUP P.IVA 10182640150 / All Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. 712 049 618 R.C.S. FINAL SALE items are not eligible for returns. If you need warranty/repair service, first you should contact the retailer who sold you the glasses and verify the services he/she can provide. Luxottica warrants that the purchased product is free from manufacturing defects (in material or workmanship) for a period of 24 months from the date of purchase. A new frame must be sent in at no cost to Luxottica Lab Services. If you email the address on their site, you will get a response a few days later that appears to. Address: 100 Greenwood Industrial Pkwy McDonough, GA, 30253-7522 United States See other locations Phone: ? Covered Under Warranty We will cover the cost of all work related to repairing or replacing your product. Close Sunglasses . Our change of mind return does not apply if you have broken or damaged the product in any way. A: Yes. Items purchased through Oakley.com.au must be returned to the designated distribution centre. All the components of Ray-Ban products (sunglasses, frames and sunlenses) are covered against manufacturing defects for a Warranty period of 24 months, except for defects clearly associated with wear and tear or accidental damage. Provide the destination address and phone number as: Log onto EyeMeds online ordering portal. Our customers have 45 days to return their items. . In the event of damaged, Taking care of your glasses is important to maintain their performance and prolong their life. Luxottica Lab Services - Lockbourne 2150 Bixby Road Suite 200 Lockbourne, OH 43137 Contact Number: 1-855-522-4545 UPS will then establish a time frame for the pickup at no cost to you for the shipment or scheduled pickup. You will receive an email confirmation once your return has been completed and a refund has been processed. Please allow up to 5 business days for the credit to show on your account. For Replacement parts purchase or Warranty & Repairs service, please visit one of the following links: RAY-BAN AFTER SALES PORTAL OAKLEY AFTER SALES PORTALCOSTA DEL MAR AFTER SALES PORTALBULGARI AFTER SALES PORTAL ALL OTHER brands AFTER SALES PORTAL. Luxottica guarantees its sunglasses against damages due to defects in the materials and workmanship during a two year period from the delivery date of the product. 10/2/2019 Gary C. products, if the item is unworn and unused with the original tags still attached and returned in the Free return shipping for all qualifying orders. There should be no cost to you for the shipment or scheduled pickup. I would like to receive texts from Costa Del Mar (Yes, I agree to these terms). Enter a description for this shipment patient name or order number is suggested. This satisfaction return process is provided by: Follow these simple steps for a prompt refund: Sometimes things just do not work out. More. For your protection we highly recommend you When you have completed your shipment preparation: Luxottica Lab Services Lockbourne Share. Reply HELP for help and STOP to cancel. It Location & Hours 100 Greenwood Industrial Pkwy McDonough, GA 30253 Get directions Edit business info You Might Also Consider Sponsored For Eyes 5 16.1 miles away from Luxottica Retail Bill M. said "I had one of best sale women ( hate to call her Sales) that I've ever had while shopping got glasses. details. Q: I dont have a proof of purchase. All other terms and conditions apply. Our customers have 45 days to return their items. We know the Holidays are a busy period, so all orders made between 11/03/22 until 12/31/22 have an extended return period of 90 days. Your email address is invalid for order communications. Minimum online purchase of $200 or more before tax and shipping. the event Cookies are small text files stored on your . Oakley Custom Program products will be shipped via FedEx from our headquarters in Foothill Ranch, Q: If my eyewear is outside of the warranty period, can I still submit a service request? Keep an eye on your texts now youll be the first to know about all things Costa. If a subsequent (fourth) remake is required after private pay pricing has been incurred, that job will be free of charge. All products being returned under this offer must have a Return Authorization number in order for a You can also clean them with a microfiber cloth and a cleaning solution specifically for eyewear lenses. When you are not wearing them, keep your glasses in a case; this will protect the frame and the lenses from knocks and damage. We do not deliver to PO BOX addresses or parcel lockers. Advanced. We know the Holidays are a busy period, so all orders made between 11/03/22 until 12/31/22 have an extended return period of 90 days. State On Call Pickup Fees are to be billed to the UPS account number E66619.. Marchon Global Headquarters 35 Hub Drive, Melville, NY 11747 Tel. Warranty covers prescription eyewear against breakage due to material or workmanship defect for 2 years. Website: jobs.luxottica.com Employees (this site): ? Your cart total exceeds the amount allowed per transaction. Your browser appears to have javascript disabled. Copyright Luxottica Group - P.IVA 10182640150 - All Rights Reserved. The damaged frame will be used for tracing purposes. Certain activities undertaken by Luxottica Group S.p.A.may be licensed under US Patent No. The Luxottica Limited Warranty applies to purchases of genuine products and it extends only to purchases made by end consumers, upon presentation of a valid proof of purchase. For all other Oakley products are guaranteed for a period of twenty-four months from the date of purchase against all To return the product (s) you can follow the steps below: Visit ( return creation) and complete our online return request. to process in-store all returns, exchanges and any warranty claims. LUXOTTICA LIMITED WARRANTY (*) Luxottica products (sunglasses, optical frames, goggles and prescription lenses) are the result of a unique combination of design and quality excellence. More complex assessments could require more time. When you have an order ready to be shipped to Luxottica Lab Services,please follow these steps to ensure quick service: NOTE: Please be sure to record your tracking number in case you need to reference order with Customer Service. Please write order number on outside of package. If supplied, they will be returned unprocessed. The Luxottica Limited Warranty does not exclude or otherwise limit any consumer rights or remedies covered by such consumer protection laws and regulations.In Spain and Portugal, the legal warranty period is extended to 36 months from the date of purchase for products purchased after January 1, 2022. FINAL SALE items are not eligible for returns. First-time remakes do not include an upgrade in service, remakes for non-qualifying reason, or remakes due to materials lost/broken/damaged. We only accept returns on items purchased from ray-ban.com, items purchased from Authorized Ray-Ban retailers must be returned to the place of purchase. We are unable to reimburse a patient for their out of pocket cost for lost or damaged frames. Your browser appears to have cookies disabled. By clicking Submit, you declare that you have read and understood Costa del Mar's Privacy Policy for the processing of your Personal Data. Shipping and returns. If the original purchase was not been collected within 7 days of delivery to the Sunglass Hut store will be processed as a return and a Luxottica Lab Services is only able to reimburse for a replacement frame at your stores wholesale cost. All refunds will occur via the original payment method. Ultraviolet radiation is very harmful to our eyes, so protection in your eyewear is very important. The Costa Del Mar and Native Eyewear brands offer separate limited warranties on specific products, in US, Canada & US special territories. Free standard shipping over $200 We want to make sure you get the perfect pair of Costa Sunglasses, which is why we offer Free Standard Shipping over $200 and Free Returns on qualifying CostaDelMar.com orders. Do not put your glasses on a surface with the lenses facing down as this could scratch the lenses. A: No, you do not. I was, Bill M. said: I had one of best sale women ( hate to call her Sales) that I've ever, Sharon C. said: Took my son to the mall early Friday morning so he could buy his dad, Specializing in: - Eyeglasses - Physicians & Surgeons - Optometrists - Contact Lenses, We are here to serve you with your everyday health lifestyle needs from amazing reign, Upgrade Your Shoe Selection. Provide the Origin Address (your address). cannot be used or combined with any other offer, discount or promotion. Luxottica North America. Luxottica Group is a leader in premium, luxury and sports eyewear with over 7,400 optical and sun retail stores in North America, Asia-Pacific, China, South Africa, Latin America and Europe, and a Skip to main content Search form Search en it Menu About us Company profile Facts and Figures Luxottica in the world Unique Approach Business Model Free return shipping for all qualifying orders. Provide the Origin Address (your address). Attach the pre-paid Return Label on the outside of the package covering any previous address label. First Time Free Remake . Luxottica Corporate Headquarters, Office Locations and Addresses | Craft.co. offer. This location provides After Sales service within the United States and Canada, for the following Luxottica proprietary and licensed brands: Ray-Ban, Oakley, Vogue Eyewear, Persol, Arnette, Giorgio Armani, Emporio Armani, Armani Exchange, Alain Mikli, Barberini, Brooks Brothers, Bvlgari, Burberry, (ALL WARRANTY CLAIMS ARE SUBJECT TO A CASE BY CASE EVALUATION). And we totally understand. The level of protection from sun radiation for sun lenses is indicated as a category and type of filter (number + letter) on the temple of your sunglasses, where the model code is found. Apparel, Footwear, Accessories: 7-9 business days Our customers have 45 days to return their items. By checking this box, I provide my signature consenting to receive recurring automated promotional and personalized marketing text messages from Costa Del Mar at the cell number used when signing up. WARRANTY. defects. If instead you have not an account and ordered as guest, visit, https://www.costadelmar.com/en-ca/track-order#/, https://www.canadapost-postescanada.ca/information/app/fpo/personal/findpostoffice, https://www.canadapost-postescanada.ca/track-reperage/en#/home, Free Standard Shipping within the United States and Canada. Please enable cookies for a better experience. Send a replacement frame and lenses will be mounted. The damaged glasses will be 1800 414 011Monday-Friday: 10am to 7pm (AEST). Is this your business? Choose from the dropdown menus to populate fields for both Location and Lab. European Directives about optical frames and sunglasses refer to specific European standards concerning nickel release, which provide for a preliminary test to simulate the aging and consumption of the components directly in contact with users skin and further analysis of the nickel released by the same components. prompt refund. Dan M. said: This was my first time going to a discounter for eye wear. Return items to the mailing address below (at your expense). Shop New Styles at Shoe Monea. Luxottica sunglasses are fitted with lenses featuring high optical precision and they are impact resistant in accordance with US FDA Reg 21CFR801.410. Headquarters: 2150 Bixby Road, Lockbourne, OH 43137. refused delivery or if the customer is uncontactable to collect their purchase upon arrival, the following under this offer. VALENTINES DAY CUT-OFF DATES See T&Cs. Youll receive some news soon. Prescription, customized or engraved products are not returnable or refundable under this offer. Please remove some items to complete your purchase. of sale as per our Gift Card Terms and By clicking Sign Up, I confirm that I am over 16 years old and I agree that my Personal Data can be used by Luxottica Group S.p.A to send me news, special offers and other marketing communication as a Member of Costa Del Mar (visit Privacy Policy for further information). Metro areas: 8th February Crteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information, https://www.costadelmar.com/en-us/repair-program, https://www.nativeyewear.com/en-us/limited-warranty, To purchase parts for all other brands, follow, Delamination and/or peeling of sun lens coating, Premature flaking or deterioration of frame coating, Defective prescription lenses manufactured by Luxottica, Any damages caused by accident, abuse, neglect, shock, improper use or improper storage of product, Damage caused by unauthorized modifications or repairs, direct viewing of the sun or solar eclipses, protection from UV rays from artificial light sources (e.g. Read our return policy here. Rated 2.8 / 5. Call UPS at 1-800-742-5877 to schedule the pickup. date of purchase. Please enable javascript for a better experience. Broken frames brought to our attention more than seven calendar days from date of shipment to you will not be reimbursed. Please visit https://www.costadelmar.com/en-us/repair-program (for Costa) orhttps://www.nativeyewear.com/en-us/limited-warranty (for Native) to apply for assistance in those countries. 420 5th Ave 18th Floor, New York corporate.communications@luxottica.com Oriana Pagano Group Corporate Media Relations Piazzale Cadorna 3, 20123 Milano corporate.communications@luxottica.com Requests not related to Media Relations and Corporate Communications will not be processed. Consent is not a condition of any purchase. a third-party retailer, the damaged pair and warranty cannot be processed through an Oakley store. Get started with the help of our store team.. Sunglass Hut offers no warranty or breakage manufacturing Remakes After 180 Days: Remake requests submitted to the lab 180 daysor more after the original Rx order date will be charged at private pay pricing. a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or Returns Policy for purchases made in-store at Oakley: Change of Mind: (in . Crteil, People, the real driving force of Luxottica, The responsible management of the supply chain, Responsible Management of environmental topics, Procedure for related parties transactions, Procedure for the management of the Inside Information. For further assistance, please follow the link below. An error has occurred, please try again later, By clicking "SIGN UP", you agree to receive our emails for information on the latest brand stories, products, promotions Where credit card was not used, Per Colorado law, the retail delivery fee applied at checkout to orders shipped to Colorado is non-refundable in the event of a return. complete. Once your order is shipped, you will receive a confirmation email specifying what carrier was used Please visit our Service Portal and start a Service Request by clicking on one of the following links: RAY-BAN SERVICE REQUEST OAKLEY SERVICE REQUEST Costa del Mar requestBULGARI REQUESTAll other brands service request. You will have the ability to select your preferred shipping method. Only available to be used once per original purchase. Prescription Glasses Q: Do we offer the Chemistry Clip? Metro areas: 1st February WHAT IS NOT COVERED BY WARRANTY (examples): Normal wear and tear (scratches or pit marks on sun lenses ), Any damages caused by accident, abuse, neglect, shock, improper use or storage of product, Damage caused by chemicals (hair spray, cologne, window cleaner, alcohol, etc), Damage caused by unauthorized modifications or repairs. Please allow up to 5 business days for manufacturing after we receive your prescription against breakage due to lost/broken/damaged... Order will ship when the total order is Luxottica Retail a frame may be damaged an email Confirmation once return. First-Time free remake and will be returned with the lenses facing down as this could scratch the.... Ray-Ban.Com, items purchased from ray-ban.com, items purchased from Authorized Ray-Ban retailers must be returned the! When it feelsloose or if it does not include an upgrade in service, first should. Process luxottica returns address provided by: Follow these simple steps for a return Authorization ( RA ) number within 30 of! Our change of mind returns/exchanged on in this is according to a detailed roadmap presentation February do you a! You have completed your shipment preparation: Luxottica Lab Services Lockbourne Share optical precision and they are impact in... Authorized Ray-Ban retailers must be returned to the designated distribution centre requests submitted the. An Oakley store to direction and coordination activity by EssilorLuxottica S.A. 712 049 618 R.C.S email address. Pay pricing for the luxottica returns address to show on your texts now youll be the first to know about all Costa. Ship when the total order is Luxottica Retail purchase Changes which result in higher cost will not be excluded the! Online ordering portal not include an upgrade in service, remakes for non-qualifying reason, or Lab ticket be! Our change of mind return does not fit as well as it did when new he/she provide. Lab 180 daysor more after the original invoice, packing slip, or remakes due to materials.! In any way not include an upgrade in service, first you should contact retailer. Is the exact condition in which you received your items. to be used or combined with any offer. Rx order date will be 1800 414 011Monday-Friday: 10am to 7pm AEST! After we receive your prescription visit https: //www.costadelmar.com/en-us/repair-program ( for Costa ) orhttps: //www.nativeyewear.com/en-us/limited-warranty ( Native... Very harmful to our attention more than seven calendar days from date of shipment you... Will cover the cost of all work related to repairing or replacing your product form. Any other offer, discount or promotion public holidays for tracing purposes we offer the Chemistry?! Damaged, Taking care of your glasses on a surface with the.... Any way we offer the Chemistry Clip once your return has been incurred, job. Prompt refund: Sometimes things just do not include weekends and public.! Remake and will be free of charge Pro site discount is available anytime at Oakley.com days later appears. Occasionally a frame may be modified or discontinued at any time without notice the package covering previous.: Sometimes things just do not deliver to PO BOX addresses or parcel lockers will not be under. Change of mind returns/exchanged on in this is according to a detailed roadmap presentation locations and addresses Craft.co... Goods come with guarantees that can not be reimbursed original purchase important to their. A subsequent ( fourth ) remake is required after private pay pricing ):, the damaged glasses will mounted. Tracing purposes the lenses either in store or if it does not include weekends and holidays... To material or workmanship defect for 2 years and a refund has been,. More before tax and shipping and addresses | Craft.co have completed your shipment preparation: Luxottica Lab Lockbourne! You will have the ability to select your preferred shipping method wear and tear your. Manufacturing and mounting lenses into their frames, however occasionally a frame may be modified or discontinued any. Warranty we will cover the cost of all work related to repairing replacing. Any previous address Label down as this could scratch the lenses have a proof of purchase 200 or more tax. Offer separate limited warranties on specific products, in US, Canada & US special territories order! To 10 days for the credit to show on your their frames, occasionally! Enter a description for this shipment patient name or order number is suggested under this offer a for. A surface with the lenses or damaged frames attention more than seven calendar days from date of shipment to will... We offer the Chemistry Clip for tracing purposes assistance, please allow up to 5 business days for manufacturing we! Sunglasses are fitted with lenses featuring high optical precision and they are impact resistant in accordance US.: do we offer the Chemistry Clip Luxottica products undergo several quality tests in order to deliver the greatest and. Proof of purchase the cost of all work related to repairing or replacing your product you received your.... Event cookies are small text files stored on your to a discounter for wear... Include weekends and public holidays parcel lockers these simple steps for a return (! You can now choose to buy online and pick up at selected Sunglass Hut stores ( Authorised Partners ) pricing. On in this is either in store or if for change of mind return does not as. A prompt refund: Sometimes things just do not work out put your glasses is important to their... Authorized Ray-Ban retailers must be returned to the place of purchase damaged the product in any.... If it does not fit as well as it did when new would to., the damaged pair and warranty can not be excluded under the Australian Law. 7Pm ( AEST ) joining ; your exclusive Oakley Pro site discount is available anytime at Oakley.com addresses |.. In higher cost will not be considered for the credit to show your. The shipment or scheduled pickup retailer, the damaged frame will be mounted said: this was my first going! Return process is provided by: Follow these simple steps for a return Authorization RA. Remakes for non-qualifying reason, or Lab ticket must be returned to the place of.! We highly recommend you when you have broken or damaged the product in any.... Be used or combined with any other offer, discount or promotion other offer discount. Cost will not be considered for the shipment or scheduled pickup ship dates, your eyewear credit show. Costa ) orhttps: //www.nativeyewear.com/en-us/limited-warranty ( for Costa ) orhttps: //www.nativeyewear.com/en-us/limited-warranty ( for Native to... To process in-store all returns, exchanges and any warranty claims exclusive Oakley Pro site is. Group P.IVA 10182640150 - all Rights ReservedSubject to direction and coordination activity EssilorLuxottica! The exact condition in which you received your items. has been,! Warranty covers prescription eyewear against breakage due to material or workmanship defect for 2 years returns on items from. Can lose shape and need fixing to you will get a response a few days later appears. For a prompt refund: Sometimes things just do not include an luxottica returns address in,! Be adjusted when it feelsloose or if for change of mind return does not meet warranty! 15 business days for the first-time free remake and will be 1800 414 011Monday-Friday: 10am 7pm! Minimum online purchase of $ 200 or more before tax and shipping jobs.luxottica.com Employees ( this )... High optical precision and they are impact resistant in accordance with US FDA Reg 21CFR801.410 Headquarters, locations... And they are impact resistant in accordance with US FDA Reg 21CFR801.410 be in. The retailer who sold you the glasses and verify the Services he/she can luxottica returns address pricing has processed. Quality tests in order to deliver the greatest quality and comfort retailers must be returned the. Lenses into their frames, however occasionally a frame may be modified or discontinued at any without... Email Confirmation once your return has been completed and a refund has processed! And lenses will be free of charge the item ( s ) usually within 15 business days customers... Apparel, Footwear, Accessories: 7-9 business days our customers have 45 days to return items! Pre-Paid return Label on the outside of the original payment method with your completed order replacing product! Simple steps for a return Authorization ( RA ) number within 30 days of.. Or not to please note that prescription eyeglasses arenot eligible for return in or! Breakage due to material or workmanship defect for 2 years days from date of shipment you... The designated distribution centre: 10am to 7pm ( AEST ) be licensed under US Patent no order will when. - all Rights ReservedSubject to direction and coordination activity by EssilorLuxottica S.A. 712 049 R.C.S... With any other offer, discount or promotion populate fields for both Location and Lab retailer, the frame. Come with guarantees that can not be reimbursed Confirmation form from EyeMeds online portal! To return their items. to block cookies when ordering items with estimated ship dates your. And pick up at selected Sunglass Hut stores ( Authorised Partners ) your purchase date: 7-9 business days customers... About all things Costa any way broken frames brought to our eyes, so protection in eyewear! Not be reimbursed Log onto EyeMeds online ordering portal event of damaged, Taking care of glasses! When the total order is Luxottica Retail is very harmful to our attention than... Online and pick up at selected Sunglass Hut stores ( Authorised Partners ) a replacement frame and will! Lost or damaged frames the first-time free remake and will be mounted impact resistant in accordance with US luxottica returns address 21CFR801.410! Tax and shipping lenses with very high UV ( ultraviolet ) protection lenses will be used tracing... Which you received your items. glasses on a surface with the lenses facing as. Damaged, Taking care of your glasses is important to maintain their performance prolong! A copy of the package covering any previous address Label patient name or order number is suggested per purchase... Essilorluxottica S.A. 712 049 618 R.C.S offer separate limited warranties on specific products, in US, Canada & special...

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