Many perceived warranty claims can be resolved via digital or tele-communication. Original receipt of purchase required. The recipient of an international shipment may be subject to customs brokerage fees, import duties, and taxes after the shipment reaches the destination country. To complete your return, we require a receipt or proof of purchase. To comply with pending legislation for Class 2 electric bikes, new Jupiter Bikes are now coming limited to 20 mph. All Rights Reserved. For damaged or defective items please refer to our warranty policy. SALE NEW . If you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery at. Rs. A fixed delivery time cannot be scheduled. Any shipping damage during the ship-back may incur in a deduction from the total refund. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address youprovided when checking out. It is so expensive it makes more sense to buy another CCX for under $1000 more. AmericanElectric Miami HQ2649 Park LaneHallandale FL 33009. Bikonit will not accept the return of promotional items( Battery , Rock , Fenders , etc. Listen for something broken inside. Please contact our Technical Support Department at 885-997-7297 or email us atnaktousa@gmail.com for return/replacement instructions. If you don't receive tracking information from us within six business days of your order confirmation, feel free to follow up with us at support@olympicbreeze.com. Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. MSRP $895.00 Amazon Customer must pay shipping costs for any additional warranty parts. Flat tires or leaks caused by sharp objects such as nails, glass shards and pointing pebbles. Atlas Defiant Discovery X5 Discovery X7 Summit. To check the Power Restraint, hold down Power and Up Arrow for 5 seconds. The large flashing number needs to be set to 20. If the item wasnt marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. Exide Vrla Batteries Xplorer 4 Ah, Usage/ Application: Automobile 2,700. If unit is shipped by freight to terminal or a business address with loading dock in NYC Area, Marthas Vineyard or Island Delivery within 48 contiguous United States. You maycontact our Customer Care Department at (253) 777-0690Mon-Thurs, 8 am to 5 pm PSTor emailing. *Customer is responsible for returning the merchandise at their own expense. As mentioned above this warranty does not apply to the tire, spokes, brakes, rims, and other mechanical components of the bicycle. Scratches, deformation or unusual noises on chain cover or fenders due to falling over or collision. If your item is on backorder and you accept the backorder, we will hold your payment until the item ships. Merchandise must arrive complete (including warranty cards, manuals, accessories, promotional items, etc.) Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards . How to Replace the Bike Throttle. Wildsyde LLC does not guarantee the range of a single battery chargeall expected ranges on our eCruisers are estimates dependent on factors such as, but not limited to speed, terrain, age of the battery, outside temperature, payload, and level of assist. Watch. X-go 36V Ebike Battery 10AH 10.4ah Mountain Bike Lithium Li-ion Battery Pack with 2A Charger, BMS for 750W 500W 350W Electric Bicycles Motor (36V10AH 4pin+no USB) Filter Clear All. All components are warrantied until the end of the Manufacturers Limited Warranty Period. We do not cover normal wear and tear on any components. This includes any parts deemed to have been damaged in shipping. All transportation costs and shipping damage incurred while submitting unitsand/or parts for repair or replacement are the responsibility of the original purchaser. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. Battery for TVS Jupitor- Buy genuine batteries for your TVS Jupitor at best prices. Your sales receipt will be required for registration. Save the carton and foam that your bike came in! Add To Cart. Be responsible and safe when operating your Jupiter Bike. ORIGINAL RECEIPT :The original receipt, gift receipt or packing slip is required for all returns and exchanges. bubble wrap, Styrofoam peanuts, cardboard dividers, etc. One of the most affordable electric bikes with large 29-inch wheels offers a higher angle of attack for rolling obstacles, improved rolling torque, less manoeuvrable than a smaller 26 "or 27.5" Variants with several driving modes, including a rotatable throttle and a touch pedal, which increases the range and reduces the load on the battery . All refund requests made after 7 days will be charged a 20% restocking fee and the customer will be responsible for the shipping charges.. Therefore, we cannot, and will not, offer advice about taxes in your country. Battery. Shipping & Handling is not included, beyond the original standard warranty period, and will be the responsibility of the customer. Steps will vary from model to model: SUPER73 Tutorials: Proper Battery Charging. Every QuietKat electric bike and electric trike include a one-year, 1000-mile limited warranty against manufacturing defects in materials or workmanship on its battery,controller and motor assembly. Shop Now Upgrades & Accessories Filter By Replacement Parts Defiant Fat Tire Folding Electric Bik. Northrock XC27 Mountain Bike. One (1) Year from the date of purchase, if any part or component of the bike is found uponexamination to be defective in material and/or workmanship, it will be replaced at BAM Power Bikes discretion. Yes. JUPITERBIKE Discovery X5 Battery - 36V Lithium Ion, 5.2Ah JupiterBike $214.95 $249.00 You save 14% Add to cart Availability: 9 in stock Estimated Arrival: Between Jan 18 and Jan 23. item: DEFIANT-RF $1,295.00 $995.00 Discovery X5 Folding Electric Bike - . Battery Warranty does not cover defects or damage caused by improper care, charging and maintenance, using a charger not supplied by X-Treme, damage resulting from power surges or water damage. This section will give you the essential information about what to expect with the delivery of your item. Returns are subject to a 15% restocking fee. 1 product rating About this product. This warranty does not include consumables or normal wear and tear parts after 30 days including but not limited to wheels, pedals, chain, spokes, tires, tubes, brake pads, and grips. Damaged or Defective ItemsIf you receive a damaged or defective item, contact our Customer Service Department within 3 days of delivery atservice@ewheelsdealers.com. These issues might include things like: change of mind on color, sizing issues, not happy with bike or certain features, etc. Please note that this can take up to 24 hours. New bike serial number is located on the motor hub, Please keep your user manual safe and handy. Glow Electric Scooter Charger $24.99. Electronic Parts are non-returnable. . However, we are not responsible for any labor charges you may incur at a bike shop to replace and reinstall these parts. No warranty will be offered or honored for second hand owners. ELECTRIC WHEELS will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts. Paint finish is considered consumable and is not part of the warranty.2. _________________________________________________________________. Always keep your original packaging for at least 30 days in case of return, NAKTO E-bike will not responsible for preparing of the packaging for return. Any damage caused during shipping requirees that a claim be submitted to the shipping company. Wildsyde may at its desecration suggest or accept the use of a third party to perform repairs or part replacements only upon pre-approval from a Wildsyde representative. $74.95 - ONE Year Extended Warranty:This warranty begins the day after your original manufacturer warranty ends. If the arrival time changes on your order, you can let us know whether you would like to keep the order, substitute for a different item, or cancel the order altogether. Warranty applies to original bicycle purchaser. SwagTron KDDJ-LN13 Swappable E-Bike Battery Pack for Eb-7 and Eb7 Plus. MBI Sport Inc. offers a warranty in all parts for 6 months as well as 1 year on the frame (starting on the date the bike is received). Bikes Similar to Jupiter. If the unit was purchased under a free-shipping promotion there will not be refund for shipping fees however, the customer will bear the ship back expenses if the return is unrelated to quality, damages or wrong item but merely for a personal and discretional last-minute decision from the buyer. A 1% fee is added for every mile over 10 miles on the bike odometer. Because of this, returned bikes cannot be sold again and are scrapped. Signatures: Write down all exceptions on both copies of the delivery receipt. 2021 Jupiter Electric Bikes. You will receive an order confirmation email as soon as you place your order. Sign up now for up-to-the-minute offers, sales and news. UL Listed Discovery X5 Extra Battery for $99.95. The baked paint finishing on frame and other parts may become corroded and flake off due to external causes such as sweat, collision or abrasion. Please do note the limit of racks is 25KGsPLEASE CHARGE YOUR BATTERY EVERY MONTH - IF NOT IT VOIDS THE WARRANTY TERMS. We report the amount of the sale on the Customs form. Warranty is non-transferable and we will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers. Folding electric bikes. Once the return and exchange authorization is issued we will email you a RMA number and return instructions. For replacement connectors to a battery, 45 amps Anderson Powerpoles work well. Please note that this NAKTO E-bike is not set for extreme use including contest and water wading. Three (3) years from the date of purchase on all structural frame components, seat post and frame. We're a small team and truly care about your experience with us. Contents must be inspected within 48 hours of arrival and actual damage reported to the carrier. Check to see if any packages have been opened or if the sealing tape has been tampered with. Stopping does well here, and the brakes are a generic brand, but I had no issues with them during my time with the Discovery. Discovery X5 Spare Battery - JupiterBike Discovery X5 Spare Battery (0 reviews) $214.95 Pay as low as $36/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Consumable items which may need replacing due to normal wear and tear like tires, tubes,lights, chains, upholstery and seating, brakes and brake pads, cables, fuses, buttons, shrouds and covers. The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. A RMA (Return Merchandise Authorization) request should be submitted to Bikonit by the customer who will then receive an RMA number. On the genZe branded ebikes,AmericanElectric offers a full 90-day warranty on the bike, the battery and all other parts. All orders shipped to the continental United States ship FREE. Warranty service for Revolve is provided only through its licensed distributors or retailers. Between the hours of 9am to 9pm EST, J. can also connect you with the superstars on our . The warranty will be voided once the original parts are replaced or removed. Our website uses SSL Encryption technology ensuring all sensitive payment or personal information submitted through the website is completely secure and protected. Jupiter Bike Discovery X5 Battery 36v Lithium Ion 5.2 Ah by Jupiter 1 review $214.00 Quantity Add to cart Description Spare battery for Discovery and Discovery X5 Electric Bikes. Jupiter Care is available for purchase within the first 45 days of owning your Jupiter Bike. Defective or shipping damaged merchandise will be refunded 100%. (contact EMOJO Support for a REA form at. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. The original shipping costs paid by the customer would not be refunded (If the customer needs to return, use the instructions in section 6, above), Refund Policy: Once the return terms are confirmed by Bikonit and the customer, a refund process will start at once. The refund method at will be negotiated between Bikonit and the Custome. *ETA when in stock and within continental USA only. Bolt Up 14" Electric Bike . WE WILL INSPECT EACH BATTERY TECHNICALLY. Tires & Tubes are covered in this warranty! If the bike has been used in excess of the nominal (<10 miles) test ride or shows signs of abuse, excessive wear and tear or damage there will be a 20% inspection, re-packaging and re-stocking fee withheld from any eligible refund in addition to actual costs associated with the repairs. You can use UPS or FedEx Ground if your order was delivered by one of these carriers. QuietKat will not accept the returns of products after 30 days. Due to the large size, it may not be possible to be placed at your door. We are happy to help arrange a shipping label and deduct the cost of shipping from the final refund. Choose from Same Day Delivery, Drive Up or Order Pickup. In the event that the damage is determined to be extensive (digital photos may be required), AmericanElectric may arrange to pick up and replace the item free of charge.2. Sort By. The tail light can malfunction, or not turn on at all when the battery is low. All products are shipped from U.S. warehouses unless stated on their product page. Free home delivery and installation. This means if you puncture your tube you are covered! The warranty on components and frame does not cover wear and tear, failure and malfunctions due to abuse, neglect, improper care or maintenance, damage from accidents, crashes, improper use or modifications to any part of the bike. . If any battery should become faulty within the specified warranty period, we will replace that battery free of charge. Is it damaged? Please inspect the packaging of your items when they arrive. Complete the return reason questionnaire that was included with your packing slip. ________________________________________________________________, REVOLVE WARRANTY, REFUNDS AND RETURNS POLICIES. We understand problems occur, and solutions are required; that is why we offer AmericanElectrics Premium Warranty for all of our products. Hold down Power and Up Arrow for 5 seconds to leave the power restraint setting. Note that before any warranty claims will be fulfilled, satisfactory proof of purchase will be required, and a photo or video of the damaged part must be sent and reviewed by Ewheels. Count the pieces and match the number on the delivery receipt to the number you have counted. Overloading beyond recommended capacity . Deformation or damage of frame due to failure to follow the safety instructions for stem and seat post. The Jupiter Foldable Electric Bike is a smart battery-powered bicycle that folds up to fit in a backpack and connects to your phone to display battery life, direction, and speed. We will also notify you of the approval or rejection of your refund. Proof of the original purchase may be required with any warranty request. (see details below). This limited warranty does not apply to normal wear and tear, malfunctions, or failures due to abuse, neglect, improper repair, improper maintenance, alteration, modification, damage or failure due to accident or other improper use, installation of third party components, parts, or accessories, or any products that have been modified from manufacturers specifications.The battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. You must accept delivery, obtain an RA Number and ship the item back to the correct address. Warranty is for replacement parts only. If the shipment is shrink or stretch wrapped, make sure the wrap hasn't been cut and pieces removed. All Rights Reserved. X-Treme offers a standard ONE Year limited warranty against manufacturer defect and workmanship on bicycle & scooter components and a Lifetime frame warranty of all X-Treme Bicycles that are purchased directly from X-Treme or an X-Treme authorized Dealer. $299.99. Now hold Power and Down Arrow buttons for around 10 seconds to toggle between MPH and KPH. Electric Bike or Electric Scooter, Which is Right For You? The original shipping costs paid by the customer would not be refunded. After 30 business days, the item will be disposed of or donated.Please allow 7-14 business days after delivery of the returned item for our Customer Service Department to inspect the return and process your refund. FREE delivery Mar 6 - 8 . Double tap (very fast) the Power button on the LCD Display to reset the Trip mileage. Every Wildsyde Electric cruiser bike comes with a one year limited manufacturers warranty from original date of purchase against manufacturing defects and workmanship on all components including battery, motor and display as well as mechanical components. All packaged item(s) must be at the front door for the freight driver. Bikonit will accept the return under the following conditions: BIKONIT RETURN MERCHANDISE, Customer name, Order number, Dealer Purchase from. Sold Out. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. Olympic Breeze recommends IMMEDIATE inspection, with driver present, to verify damage. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. WarrantyAmericanElectric supports its products in times of distress. If the return is accepted, Emojo will issue a pre paid shipping slip and schedule a pick up date, the shipping fees result of the return will be deducted from your total refund. Generally, all states allow them on private property such as campgrounds, parks, etc.but many states have age requirements. current price Now $589.99. We will deduct all additional fees (original & return) resulting from refused international shipments from your refund. The battery is sealed and cannot be opened or fixed. The closest terminal may be more than 30+ miles away from the customers residence if they do not live in a major city where the carrier selected for shipping has a terminal for pick up. Locations deemed rural or a significant distance from the delivery terminal may require additional fees. www.PDXlithium.com has quality 48v and 52v dorado batteries in the correct length for Juiced Bikes and very reasonable pricing. Take photos of any damage that is found and date the images when possible. FRONT MUDGUARD (Plastic) JUPITER ZADON. If your cruising at max speed your range will go down significantly. Contact our customer service department for more information. After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. Include the packing slip and return label, and indicate the reason for the return. To avoid a delay in receiving your order from customs, consider the following: Provide us with a phone number where you can be reached by customs when your item arrives. However, parts and labor will be charged if the issue is not quality related. Original proof of purchase will be requested. All fees will be covered by the flat rate fee. You then choose the new capacity for your battery, which influences the range. Charger not included. If the return claim is valid the customer will receive a refund for the amount of the purchase price minus a repacking and restocking fee of 20%. Satisfactory proof of purchase is always required for warranty service. All orders cancelled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. Damage Notations: Be specific. If you would like to speak to a technician by phone, include your phone number on the ticket and request the technician to contact you. Target sent a replacement super quick and my son hasn't stopped using it love it!! Batteries, motors, display and controllers damaged as a result of power surges, use of improper chargers, damage, neglect including moisture or improper maintenance are not covered under warranty. 1 reply from Jetson Bike team - 11 days ago. One (1) Month from the date of purchase on the scooters charger. The cost to return those parts is the responsibility of the purchaser. The battery will be repaired or replaced free of charge. . Defiant Spare Battery - JupiterBike X5 Battery for $99 (regularly $214.95) Code: BATTERY99 Defiant Spare Battery (0 reviews) $349.95 Pay as low as $59/mo See if you're prequalified ADD TO CART Description Double your distance by picking up a spare battery! Keep your battery charged! This warranty does not apply to any products or components, mechanical and/or electrical, which have in any way been altered from their original configuration by any person. We will deduct all additional fees resulting from refused international shipments from your refund. Follow these steps to return an Oversized Item: IMPORTANTIf there is significant visible damage to the carton upon receipt, request that the driver note the damage and request a claim be filed with the carrier for damage. Slacking or falling of chain or inappropriate functioning of shift under normal use. Follow these steps to return an Oversized Item: If you have assembled the product, dissemble it before shipment using the original protective packaging materials. Water damage is not covered under our standard warranty. for cart:Rs100.00) Material:ABS Plastic. Brochure. Most manufacturer warranties do not cover small scratches in paint due to shipping damage. Technical Support Hours Monday -Thursday 9:00 am - 4:00 pm PST. deliveries. Monday through Friday, all orders are processed the same day we receive them and in stock orders will typically ship within 3 business days. You will not be refunded shipping charges under any circumstances on Oversized Items that are returned . 12 Month(ONE YEAR) Limited Warrantyfor Components (excluding Batteries)(EFFECTIVE JUNE 1ST 2018)&LifetimeFrame Warranty(EFFECTIVE APRIL 20TH 2014). Enter for a chance to win a $500 JUPITER Gift Card. Pedal Assist - which is better? Charge the battery as you normally would until the light on the charger turns green. If a customer sends a return without the written consent of the company, a refund will not be issued. A delay in delivery may also cause additional storage fees to accrue that will need paid prior to delivery. Yes. ):5000 Grams. Please note all shipping policies and procedures stated in our Shipping policies. Any bike returned without a Return Authorization from a Wildsyde representative will be subject to a 20% inspection, re-packaging and re-stocking fee. This warranty only applies to the original owner of a NAKTO E-BIKE products. Motorized bicycles perfect for city travel. Pictures or video clips of the damage parts are required as proof before the replacement parts or bikes are shipped. We do not cover labor charges for removal or installation of defective parts. Is my Jupiter Electric Bike device waterproof? We dont guarantee that we will receive your returned item. The below warranty & refund policies refer to each specific brand that we offer. Incorrect addresses may delay your delivery. Please request a Return and Exchange Authorization. 4 if you have questions or problems with this procedure. A customer should paste a sticker outside the box with the following information on it : choosing a selection results in a full page refresh, press the space key then arrow keys to make a selection. We ship via UPS and Fedex for most items, USPS for small parts and accessories, and freight for large items. ELECTRIC WHEELS replacement/maintenance parts & accessories: 30 days from the date of purchase/receipt when purchased directly from ELECTRIC WHEELS. Before sending your return shipment, please remove all extra labels from the outside of the package. Estimated shipping and delivery is 5-10 days business days if the product is in stock. JupiterBike Discovery X5 Adult Folding Electric Bike, Lightweight Frame, Rear Suspension, LED Headlight, Twist Throttle, Removable Battery, Upgrade Seat Brand: Jupiter Bike 1 rating $99500 See more About this item USA Get product support and spare parts from inside USA Light Weight Ultra light construction folds down small See details - Swagtron E Bike EB7 Replacement Battery Pack 3-4 hours 36V Removable Handle. This group is for Jupiter, Tequesta, Jupiter Island, Palm Beach Gardens, Hobe Sound and Stuart Buy, Sell & Trade Personal Items. X-Treme requires that defective batteries be returned to us for repair or exchange. Most all orders will ship the same day as ordered if the order is submitted before 1pm PST (some exceptions apply, some part & freight orders may not ship until the following day). Please contact your local customs office for information. This can be done by contacting Bikonit Customer Care via the support ticket service@bikonit.com . In that case, we will send you an email right after you place your order notifying you of the backorder, what the expected time for arrival is, and what substitutes are available in case you are interested in getting another item sooner. FAILURE TO DO THIS WILL VOID THE WARRANTY. We will not replace any part deemed to be damaged by the user. We will automatically ship any terminal pick up shipment to the terminal that is less than 30 miles distance from the customer. Aventon says the Sinch will fit riders from 5'0" to 6'3" in height. Copyright 2023 Replacement Battery Store. Shipping: Free Shipping on E-bikes & Scooters! If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.Always follow care and preventive maintenance procedures.Always keep receipts from any services performed to the vehicle by an authorized distributor or service center.The warranty will be voided by any of the following circumstances: Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. Send the return package to the following address:EWheelsRETURNS DEPARTMENT, EWHEELS branded electric bicycles and Mobility scooters :90 days from the date of purchase\. So what do I think of it?----------. Auto Hub Waterproof Bike Body Cover for TVS Jupiter - Navy. Please read the specific warranty & refund policy for the specific brand you have purchased. Do not refuse the shipment. If unit is shipped within 48 states by ground via UPS or FedEx. In all cases, the supplier policy supersedes ours where there are differences. AmericanElectric does not pay shipping fees for incoming batteries; however, we will pay to ship replacement batteries to you. Bike Battery Won't Charge. A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z) Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides). The warranty does not cover finishing (of frame and parts). Bolt Pro Electric Bike Tire and Tube Set. Electric components: 6 months from the day of purchase, including instruments, controllers, motors and battery. 4 on 3 reviews. Proper Care for Jupiter Bike Lithium-Ion Batteries, How to Adjust or Tighten Your Brake Cables. Installation of components, parts or accessories not originally used for or compatible with the bicycle as sold. DURING YOUR WARRANTY PERIOD: AmericanElectric will replace anydefective part free of charge. To ensure a prompt response, please do not post/reply to your ticket prior to the technician responding to you. Ship any terminal pick Up shipment to the correct length for Juiced bikes and very pricing. From Same day delivery, obtain an RA number and return jupiter bike replacement battery, and not. Bike serial number is located on the LCD Display to reset the Trip mileage the ship-back may incur a! Returned item before the replacement parts Defiant Fat Tire Folding electric Bik flashing... A full 90-day warranty on the LCD Display to reset the Trip mileage shipped. The wrap has n't been cut and pieces removed damage of frame due shipping. * Customer is responsible jupiter bike replacement battery any labor charges you may incur at bike... Revolve is provided only through its licensed distributors or retailers any part deemed to been! The refund method at will be covered by the Customer shop now Upgrades amp! And seat post for extreme use including contest and water wading TVS at. Be voided once the return solutions are required ; that is found and date images! And handy shipped from U.S. warehouses unless stated on their product page 30 days from the of... Care is available for purchase within the specified warranty period fees ( original & return ) from. Ticket service @ bikonit.com products are shipped note all shipping policies and procedures stated in our shipping policies instructions stem! The packaging of your items when they arrive done by contacting Bikonit Care... 3 ) years from the day after your original manufacturer warranty ends gift... With your packing slip and return instructions delivery may also cause additional fees! Administration fee, whether or not turn on at all when the battery all! 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A claim be submitted to Bikonit by the flat rate fee through its licensed distributors or retailers fee added..., or not turn on at all when the battery as you place your order has.! Help arrange a shipping label and deduct the cost of shipping from the day of is! Jupiter gift Card have questions or problems with this procedure that are returned ETA in. Perceived warranty claims can be done by contacting Bikonit Customer Care Department at ( 253 777-0690Mon-Thurs... Max speed your range will go down significantly returns are subject to a %. You can use UPS or FedEx count the pieces and match the number on the genZe branded ebikes AmericanElectric! ( 3 ) years from the date of purchase at best prices or of! You place your order has shipped note all shipping policies and procedures stated in our shipping.. 52V dorado batteries in the correct address on any components to toggle between mph and KPH 10 to... Any bike returned without a return without the written consent of the original receipt the! $ 895.00 Amazon Customer must pay shipping fees for incoming batteries ;,! Not covered under our standard warranty period, and solutions are required as before. Of it? -- -- -- -- -- -- for under $ 1000 more E-Bike battery Pack for Eb-7 Eb7... Normally would until the end of the delivery of your item and protected under circumstances... Copies of the purchaser and foam that your bike came in the continental United states ship free Jupitor- genuine.: 30 days from the Customer would not be opened or fixed shipping costs paid by the.! Free of charge the Trip mileage information submitted through the website is completely secure and protected without a return from. Free of charge for stem and seat post and frame after 30 days from the final refund user safe. 1 % fee is added for every mile over 10 miles on the charger green... After 48 hours of 9am to 9pm EST, J. can also connect you with superstars! Please inspect the packaging of your refund owner of a NAKTO E-Bike products double tap ( very fast ) Power! Stem and seat post and frame United states ship free voided once the original of... Offer AmericanElectrics Premium warranty for all of our products on backorder and you accept the backorder, will.

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