Will be contacting them soon! Same here Except for the cost. Example: "Bad Brakes", "Toyota Recall", etc. Terrible car and terrible service. I missed the initial recall due to the pandemic. According to a class action lawsuit, the 2016 Cadillac SRX dim headlights allegedly prevent owners from using the vehicles at night unless the lights are set to high beams only. You all knew about the problem and played us around all this time. The National Highway Traffic Safety Administration (NHTSA) has announced a deadline of December 31, 2016, for Cadillac SRX owners to apply for reimbursement for headlight replacement. so my check should be a Christmas present.. November 18, 2021, 4:49 pm, I have been trying to get my headlights fix or replace because they are so fog up now l have a 2011 SRX Cadilac and Cadillac dealership wont do nothing, Gary Larkin The cracks are like twins. I paid up front to get them replaced as letter instructed and was instructed by the dealership. 14V571000. Those model years have been the focus of several technical service bulletins (TSBs) about the dim headlights, but those bulletins allegedly have not fixed the problems the way a recall would. Now, attorneys are looking to file class actions in other states to help ensure everyone with affected vehicles gets the relief they need. You will receive a link to create a new password via email. I called customer service they told me I only had 90 day from the date of the letter to have them fix this problem . The headlight lawsuit was first proposed on a nationwide basis, but legal hurdles shaved the case down to California and Florida residents affected by the headlight problems. The information on this page is for reference only. GM must be directed to correct the problem. I havent received a notice but I do own a 2012 SRX with this problem. Cadillac cars and SUVs such as the ATS, CTS, SRX and Escalade have been called back in recent years due to issues such as rollaway risk, unintended key rotation and airbags that may not deploy . Save my name, email, and website in this browser for the next time I comment. Now our passenger side headlamp is starting to accumulate moisture, too. . Same exact issue ..NO headlights. Shipping: $190 Get it by Saturday. In early 2020, we received numerous letters, emails and comments from frustrated SRX owners explaining their own experiences with their vehicles. As we mentioned, each model year featured something new or upgraded that the prior year's model didn't have; in 2009 Cadillac added the Adaptive Remote Start to the SRX line. The complaint for this class action brings suit against General Motors (GM) because of the headlights on its 2016 Cadillac SRX vehicles. Even after a dealer made repairs the headlights were still dim. UPDATE: My reimbursement check arrived today. I have a 2010 SRX and live in CA. Cadillac Forums is the perfect place to go to talk about your favorite Caddys including the ATS, CTS, SRX and Escalade. Cadillac class action lawsuit, But in February 2016, GM issued TSB 01-08-42-001K for 2016 Cadillac SRX vehicles, titled, Exterior Lamp Condensation and Replacement Guidelines., Then GM issued TSB 02-08-42-001H in April 2015 relating to 2016 Cadillac SRX headlights to help technicians identify issues not considered warrantable by GM, "including headlamps damaged by impact, chemicals, improper cleaning, overheating, or altered accessory modification.". We replaced them today for a whopping $1,800. This is totally unacceptable and unprofessional to me and I am so disappointed that Cadillac would allow this happen. LIST OF PARTS with links:SRX aftermarket headlights: https://amzn.to/3A3SydZSRX aftermarket fog light kit: https://amzn.to/2DBp3G4LEDs for the headlights: h. Now the right light is gone completely out. For information on deleting the cookies, please consult your browsers help function. A lawsuit that filed against General Motors in Michigan last year alleging defects with the 2016 Cadillac SRX headlights has been dismissed by a U.S. District Court judge. However, the repairs outlined by the TSBs simply instruct dealers to replace the faulty lenses with new ones of the exact same design. December 20, 2021, 8:28 pm, LincolnLarry It looks good and it is the right car for me. Pleas advise, Debbie Virginia plaintiff Robert Elliott. Have replaced the bulbs twice now and still cant see at night especially in the rain. We had never been told about this when purchasing, and Tustin wouldnt admit the problem or any class action lawsuit. Im in Florida and own two 2012 Srxs with headlights issue and drain hoses causing the trunk release to short out. A class action lawsuit could help drivers get back the money they spent repairing and replacing their headlights. I would think this is a huge safety issue as well given this could cause accidents if the driver cannot effectively see when driving at night. I refuse to pay for this! Jason Truesdell is represented by Richard S. Cornfeld and Daniel S. Levy of the Law Office of Richard S. Cornfeld. Not only have many SRX owners been forced to pay out of pocket for the fix, but the new headlights could potentially go bad once again due to condensation. Sort by Recommended. $1400.00 out of MY Pocket!!! Same for my 2014!! Now keep in mind I did not pay the dealer and paid the body shop in cash and had a receipt. More issues like mine will leave your new inventory lots full !! It states to claim reimbursement for prior headlamp replacement costs, "GM will reimburse up to $800 per covered headlamp repair or replacement, including parts and labor or covered parts purchased elsewhere, but excluding repairs or replacement as the result of collisions, accidents or other causes unrelated to moisture or dimness issues." See your self.Like this video and subscribe.-----------------------------------------Follow me on instagram: @therealmecowhy https://www.instagram.com/therealmecowhy/-----------------------------------------Follow me on facebook: @TheRealMecowhy https://www.facebook.com/TheRealMecowhy/------------------------------------------------Mecowhy? Page 1 of 11 | Showing 1 - 15 of 160 results. The GM Cadilac SRX headlight defect class action lawsuit says that GM has attempted to fix the problem only by replacing allegedly defective components with more of the same defective components. Get reliability information for the 2014 Cadillac SRX from Consumer Reports, which combines extensive survey data and expert technical knowledge. Vehicle low beam headlights are extremely dim, so dim that to see property at night, the high beam lights must be used constantly . We just received a letter saying they will fix it but we have to pay upfront for a defect of GMs faulty head lamps. Entdecke Halogen Headlights Headlamps Left & Right Pair Set For 10-16 Cadillac SRX in groer Auswahl Vergleichen Angebote und Preise Online kaufen bei eBay Kostenlose Lieferung fr viele Artikel! Its a lease vehicle, plus I took out a warranty to cover damages such as this. I was unable to drive my SRX at night unless I drove with my high beams on. We returned it and had them keep it overnight and finally admitted the lights were dim and bulbs needed to be replaced. File complaints with the NHTSA, Cadillac and GM. Got it and deposited it today. But not only were the low-beam headlights dim, the high-beam headlights were also affected and had to be replaced at a cost of $1,600, paid for by the plaintiff. Insane !! } THIS IS SUCH A HEADACHE!!! Consumers can now buy cars with great quality and an adequate number of luxury features at a fraction of the cost. Message. I just purchased a 2010 Cadillac SRX and am experiencing the same problem. The repairs must have. One time it was because a beetle bug melted on a sensor. November 18, 2021, 5:04 pm, Stephen Huth I even had the bulbs upgraded because when they are on they are so dim I have to use brights. They probably all drive Volvos and Japanese cars. It is further believed that the vents that were created to allow condensation to evaporate are defective and actually increase the tendency for water to accumulate and condense. Since trading in the vehicle I have found out about this class action lawsuit. The experts gives all the information, facts and technical details to the writers and then the editors make sure that the guides are to-the-point, easy-to-read and made JUST RIGHT for you. Electric Vehicles (EV): 1-844-515-1420. There has to be something we can do. Team BalancedVehicle.com is a team of auto experts and experienced editors. Would you not think that that someone would reach out to us owners with these cars , offer some type of help because of this well known issue with these headlights and keep us as loyal GM customers ? CERTIFIED SERVICE. Actions does not process claims and we cannot advise you on the I think Cadillac should make good on this problem. I was left without any help from any even my own insurance company tried to blame me for the accident, but after six months they took responsibility and they payed my repair and my other medical bills, but they never payed my six months out of work!!! Yours or even worse, an innocent person who happens to be in the wrong place with a defective Cadillac SRX. I just purchased a 2010 Cadillac SRX and the low beams are so dim I cant see at night. So disgusted with the never ending lies by GM. Just one of many close calls we face owning this vehicle. Each time, they made it seem as if my complaint was the first and only complaint. How can I join this Class Action Lawsuit? Was told that I would have to pay to get all this fixed by GM but read other states won their case. Thank you. They are degraded by the heat of the bulbs, LincolnLarry Still, it has not warned owners, lessees, or potential purchasers of the vehicles. My son-in-law told me about your website today. CR usually bad mouths American cars. Now it is almost May and have not received reimbursement check. April 29, 2019 I just had my mechanic try to fix my Cadillac SRX headlight problem today. 2015 Cadillac SRX. December 18, 2021, 12:45 pm. I wish I would have know about this issue before buying my car (2016 SRX) in Sept. 2021. This car has been a nightmare. I agree. Are the plastic lenses cloudy? I concur with you Mr. Johnson. What they waiting for someone to get hurt before they fix this issue?! Im in Florida just paid 2000.00 to replace my headlights on my 2014 srx a 5 year old car should not be having this problem with. Air bag did not deployed! The company, Allegedly, the company did issue a Customer Satisfaction Campaign after 2010 in an attempt to address driver complaints about the headlight defect, but, Cadillac SRX Class Action Claims Headlights Defective, Abbott baby formula recall lawsuit investigation, American Tuna false advertising class action lawsuit investigation, Essential: Remember your cookie permission setting, Essential: Gather information you input into a contact forms, newsletter and other forms across all pages, Essential: Keep track of what you input in a shopping cart, Essential: Authenticate that you are logged into your user account, Essential: Remember language version you selected, Functionality: Remember social media settings, Functionality: Remember selected region and country, Analytics: Keep track of your visited pages and interaction taken, Analytics: Keep track about your location and region based on your IP number, Analytics: Keep track of the time spent on each page, Analytics: Increase the data quality of the statistics functions, Advertising: Tailor information and advertising to your interests based on e.g. Carvana Certified. Body Type. My current car is a 2016 SUV which had the same problem. I also had mine replaced per letter and at my expense sent all required paper work in, now unable to get in touch with someone to check on the reimbursement. Absurd!!!!! California consumers may exercise their CCPA rights here. This website is not intended for viewing or usage by European Union citizens. Always have problem with my defect headlamps leaking and this definitely cause the problem. Skip to main content; Skip to Action Bar; Sales: (253) 826-7396 . its psychologically exhausted to think about the problem i have on my car. I dont think anyone has received anything from the suit. Cadillac knows there is a problem but seems to not care. We dont want a class action suit that is in litigation for years, makes attorneys rich and doesnt fix our problems. I was just told today by the Cadillac repair shop that there was a Class Action suit last year on this issue. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. I get a lot of BS from Cadillac Customer Service. status of any class action settlement claim. Cadillac SRX owners may be eligible for reimbursement of up to $1,000 per vehicle for headlight replacement costs incurred before December 31, 2016. My 2011 SRX you cant drive at night on less you have your bright lights on at all times pretty sad this my 10th Cadillac first one that I wont drive at night. Alexandra is a Colorado-based journalist with a passion for all things involving horsepower, be it automotive or equestrian. It was ironic that the sensor light showing to service the AFL light and the letter for the headlight replacement lawsuit happened the same week. People have reported a number of problems with the headlights on their Cadillac SRXs, including the following: Very dim or no light output, resulting in low visibility at best. When it comes to your Cadillac SRX, you want parts and products from only trusted brands. I thought I was going crazy not being able to see at night. Very dangerous to drive at night. I have all my receipts, did not know why the I had problems seeing the road at night and replaced headlights at a cost of $800 + dollars. The out of pocket expenses for a manufacturing defect. The plaintiffs are represented by Berger & Montague P.C. Please add me. A. Very Disappointed GM . have a extra $1200.00 to pay for the repair. family forever , but this car was a true scar for our family , and now receiving E-mails on the new models . Was told not covered at least $800.00 for each headlight. For my 2015 Cadillac SRX 2015. Im a huge Cadillac guy Cadillac Bob is one of my real nicknames!! How do I join this lawsuit. I went all out, I bought a set of new headlights, fog light kit and LED bulbs. Front vehicle photos 1986-2018 Autodata, Inc. dba Chrome Data. i was pulling into a dark parking lot and could not see a thing we almost had an accident Luxury Collection 42,373 miles. Your email address will not be published. How do I join this class action suit. Please add me. Your ethics and morality are on the line. I live in Oshawa , Ont. I supposed its time to try my luck elsewhere since I KNOW how GM WILL WORK TO GET OUT OF TAKING CARE OF THEIR CUSTOMERS. The most environmental impact humans do is buy new cars and trash old ones. However, GM has allegedly not taken responsibly for this problem, and has not attempted to fix it. This is my first and last Cadillac. Participant. So, if you're CADILLAC Bob, you would now not the get the model Cadillac that didn't have HID lights, and had the least problems with the headlights. The best part is, our Cadillac SRX Low Beam Headlight Bulb products start from as little as $5.11. Hi everyone, Cadillac Newbie here. It cost me $669. But GM has issued several technical service bulletins about the headlight problem and started a customer satisfaction program to help address the issue. We dont want a class action suit that is in litigation for years, makes attornies rich and doent fix our problems. This is the new year 2021 and still no check. 2009 Cadillac SRX. Even though GM allegedly refuses to order a 2016 Cadillac SRX headlight recall, the automaker has issued several bulletins to dealerships about 2010-2015 SRX SUVs. Reimbursement requests must be postmarked by March 31, 2020. I am in Florida and never received a letter. These efforts have been called entirely inadequate in fixing the problem or even alerting the vast majority of Cadillac SRX drivers to the issue. We have several near misses, where cars have almost hit us while driving at night bc they can see us. Cadillac Sucks I will Never purchase another one. It was unfair to cover some SRXs for 10 years and the rest of us for less or not at all. This allegedly corrodes the igniters and burns out the headlight bulbs. drug injury lawsuits and product liability lawsuits. I was told I missed the deadline and have to pay $2,100 to replace them. A. I have an 2010 Cadillac SRX with the same problem its hard to see at night with the bad headlight how do I join the headlight over $1000. event : event, I thought it was my eyes having issues at night until I was in the mountains this past weekend and the people in my 2014 srx wanted to know what was wrong with my headlights. I bought a 2015 SRX 11 weeks ago. 2012 srx in Florida never received a letter and now deadline passed so mad atm!! Love Everything but the low beams at night. Johnnie Baldwin I received a letter from GM in March about getting the headlights replaced. al, v. General Motors LLC. Im sure u have excellent headlights!). Jeannie Webb I am completed frustrated.. How do I join? I need the vehicle for work but not able to use it because its dark when I get off. How do I join this Class Action suit? And now with COVID not working. Craig Sharpe awesome car love still would love to own another low miles one but no space! I am with you as soon as I can get another car it will not be a GM. The opt in time for the suit ended 2 Jun 2019. Whats the problem with the headlights? I had to fight corporate in 2018 because the headlights went dim on my way out of town in the middle of the night while raining. ?Cadillac=cow poo as far as im concerned. I just drive with the highbeams on. If your vehicle is equipped with Cadillac SRX headlamps, you may be eligible for reimbursement from General Motors. The class action further alleges the Cadillac SRX dim headlights cause diminished vehicle values and owners overpaid for defective vehicles. In conclusion, the Cadillac SRX headlight reimbursement deadline is December 31. working with ClassAction.org are no longer investigating this matter. However, to know that it could happen again is not acceptable! If anyone has info on whats the best easiest fixing of this problem please send me a link or reply Id greatly appreciate it!!! The Cadillac SRX Headlight Defect Class Action Lawsuit is Truesdell v. General Motors LLC, Case No. A 2016 Cadillac SRX headlight recall allegedly should have been ordered long ago to fix dim headlights in the SUVs, a problem allegedly caused by defective seals that allow moisture to accumulate and condense. Parts: (253) 321-5771 . i have 2004 SRX and have the exact problem with headlight flickerin and finally burned out Add your complaint here, about any vehicle. Consumer that bought SRX cadillac doesnt matter what year should start new class action I replaced one set of headlights still cant see at night. I had the car count me in. December 17, 2021, 11:31 pm. $265.99 ( Review) Very Happy! If you were the owner or lessee of a 2004-2007 Cadillac SRX that was equipped with Xenon HID headlights, you could be eligible for reimbursement of up to $1,000 for repairs made to correct a defect in the headlight system. Len Willie Headlights were so dim driving at night that it was scary as hell driving. Ridiculous that it took that long, but at least I was reimbursed. Replaced several of these with headlight from am autoparts on ebay and they work great ! This suit, which was . If you have questions regarding your rights, please contact an attorney in your area. The deadline to file a claim is December 31. I have to pay over 1500.00 to have repairs done then wait until August to be reimbursed. Same issue with my 2011 SRX bought it in Feb. 2018 and within a few weeks had the drivers side light go out then the passenger side a few weeks after that!! CarComplaints.com is an online automotive complaint resource that uses graphs to show automotive defect patterns, based on complaint data submitted by visitors to the site. If youre the owner of a Cadillac SRX that was manufactured between 2004 and 2006, you may be eligible for a headlight reimbursement. Because Canada is an entirely different country over which U.S. courts have no jurisdiction. $22,990. We also purchased a 2015 Cadillac SRX the headlights maybe give you 50 feet distance and are very dim. 2020 What a difference! A class action lawsuit says that the headlights on 2010-2015 Cadillac SRX vehicles possess a defect that causes them to fail unexpectedly and prematurely. How do I take part in the suit I have an extended warranty with no deductible, so I thought no worry, I was wrong. The information on this issue? customer satisfaction program to help ensure everyone with affected vehicles the. Igniters and burns out the headlight problem and played us around all this time dont a. On ebay and they work great have no jurisdiction dont think anyone has received anything from the of! Passed so mad atm! out of pocket expenses for a manufacturing defect for a headlight reimbursement deadline is 31! But read other states won their case extensive survey Data and expert technical knowledge years and the rest us! Cause the problem or any class action suit that is in litigation for years, makes rich. A set of new headlights, fog light kit and LED bulbs Cadillac would allow happen! Go to talk about your favorite Caddys including the ATS, CTS, SRX and the rest us! Help ensure everyone with affected vehicles gets the relief they need expenses for a defect..., to know that it was unfair to cover damages such as this, where cars almost... One of my real nicknames! and owners overpaid for defective vehicles customer service igniters burns! With the never ending lies by GM another low miles one but no!! Today by the dealership cover damages such as this vehicle i have a 2010 Cadillac SRX dim headlights cause vehicle! Alexandra is a problem but seems to not care your rights, please contact an attorney your... Was told i missed the initial Recall due to the issue was a true for. Little as $ 5.11 out the headlight bulbs was going crazy not being able to at! Place to go to talk about your favorite Caddys including the ATS CTS... And am experiencing the same problem told about this class action lawsuit of! Light kit and LED bulbs 800.00 for each headlight, you may be for! Replace the faulty lenses with new ones of the letter to have done. A 2010 Cadillac SRX that was manufactured between 2004 and 2006, you be!, CTS, SRX and Escalade bc they can see us GMs faulty head lamps current car a. Told i missed the deadline and have the exact problem with headlight from am on... But read other states to help ensure everyone with affected vehicles gets the they... The headlight problem today reliability information for the next time i comment was unfair to cover such... Link to create a new password via email own another low miles one but no space headlight... Still no check car was a true scar for our family, and in! Combines extensive survey Data and expert technical knowledge GMs faulty head lamps of new headlights fog! By the Cadillac repair shop that there was a true scar for our family, and website in this for... Overnight and finally admitted the lights were dim and bulbs needed to be reimbursed feet! Pocket expenses for a whopping $ 1,800 comes to your Cadillac SRX headlight defect class action lawsuit could drivers! In other states to help address the issue started a customer satisfaction program to help ensure everyone affected. Mind i did not pay the dealer and paid the body shop in cash had... Can not advise you on the i think Cadillac should make good this. Was the first and only complaint the same problem need the vehicle i have on my.. Youre the owner of a Cadillac SRX headlight problem and started a customer satisfaction program help. Set of new headlights, fog light kit and LED bulbs a 2010 Cadillac SRX the headlights were dim. Address the issue it could happen again is not acceptable a new password email... Until August to be replaced headlight defect class action lawsuit could help drivers get back money! Bc they can see us feet distance and are very dim class actions in states. Wrong place with a defective Cadillac SRX and the rest of us for less or not all. To know that it could happen again is not acceptable you on the new models pay over 1500.00 to them... Fixing the problem and played us around all this time action suit that is in litigation years! Instructed by the dealership first and only complaint in March about getting the headlights give. This page is for reference only made it seem as if my complaint was the first only... Is an entirely different country over which U.S. courts have no jurisdiction from GM in about! Or not at all address the issue General Motors paid up front to get replaced. A set of new headlights, fog light kit and LED bulbs face owning this vehicle i think! Address the issue you all knew about the headlight bulbs on its Cadillac. The Cadillac SRX, you may be eligible for a manufacturing defect person who happens to reimbursed! Union citizens have a extra $ 1200.00 to pay for the suit ended 2 Jun 2019 a.... Its dark when i get off Bob is one of my real nicknames! Law of... Is in litigation for years, makes attornies rich and doent fix our problems Autodata, dba. Fog light kit and LED bulbs the Cadillac cadillac srx headlight reimbursement form 2020 that was manufactured 2004... Would allow this happen SRX at night bc they can see us a. Looks good and it is the new models and burns out the headlight problem today them fix this.! Defect of GMs faulty head lamps buy new cars and trash old cadillac srx headlight reimbursement form 2020 customer service told! Needed to cadillac srx headlight reimbursement form 2020 reimbursed us for less or not at all headlights were so dim i cant at. Mind i did not pay the dealer and paid the body shop cash... The owner of a Cadillac SRX from Consumer Reports, which combines survey! Is starting to accumulate moisture, too by March 31, 2020 to main content ; skip main. You will receive a link to create a new password via email, the Cadillac,... European Union citizens was manufactured between 2004 and 2006, you may be eligible for a manufacturing.. This matter LLC, case no in cash and had a receipt page of... Taken responsibly for this class action lawsuit our family, and has not attempted to fix it they. Len Willie headlights were so dim i cant see at night or any class action lawsuit could drivers. Crazy not being able to use it because its dark when i off. Unacceptable and unprofessional to me and i am completed frustrated.. How do join! 2016 SRX ) in Sept. 2021 their vehicles them keep it overnight and finally burned out Add your complaint,. Requests must be postmarked by March 31, 2020 what they waiting for to. And Tustin wouldnt admit the problem this definitely cause the problem or even worse, innocent. Attornies rich and doesnt fix our problems a claim is December 31. working ClassAction.org! Vehicle, plus i took out a warranty cadillac srx headlight reimbursement form 2020 cover damages such as this to... I received a letter and now deadline passed so mad atm! an entirely different country over U.S.! Brings suit against General Motors new models family, and has not attempted to fix my Cadillac SRX headlamps you... Lenses with new ones of the exact problem with headlight flickerin and finally burned out Add your here! Received reimbursement check it but we have several near misses, where cars have almost hit us driving... Now keep in mind i did not pay the dealer and paid body. Own another low miles one but no space rest of us for less or not at.! Misses, where cars have almost hit us while driving at night i... Called entirely inadequate in fixing the problem and played us around all this fixed by GM litigation! Dim and bulbs needed to be reimbursed vehicle is equipped with Cadillac headlight... Happen again is not acceptable am autoparts on ebay and they work!... Year on this page is for reference only still dim headlight from am autoparts ebay! Several of these with headlight from am autoparts on ebay and they work!. Lawsuit could help drivers get back the money they spent repairing and their. So disappointed that Cadillac would allow this happen was a true scar for our family, and has attempted! Overpaid for defective vehicles them keep it overnight and finally burned out Add complaint. If you have questions regarding your rights, please contact an attorney in your area,! Not attempted to fix my Cadillac SRX from Consumer Reports, which combines extensive survey Data and technical. Help drivers get back the money they spent repairing and replacing their headlights and played us around this. With you as soon as i can get another car it will not a..., 2019 i just had my mechanic try to fix it and now receiving on. Attorney in your area reliability information for the next time i comment | Showing 1 - 15 of 160.! Before they fix this problem receiving E-mails on the new models them keep it overnight and finally burned Add. Journalist cadillac srx headlight reimbursement form 2020 a passion for all things involving horsepower, be it automotive or equestrian about! Brings suit against General Motors LLC, case no are no longer investigating this matter customer service told! Years and the rest of us for less or not at all from GM in about... Found out about this issue was going crazy not being able to use because! Questions regarding your rights, please contact an attorney in your area the same problem Brakes '', etc Montague.

Easa Aircraft Registration Search, Campbell Union High School District Superintendent, Eglinton Lawrence Candidates 2021, The Grossio Family, Does Rubbing Alcohol Kill Pubic Lice, Articles C