does not include entire front cover) $173. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. Roger Smith 18:22 09 Dec 19 Just Brilliant!! We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. We have never used it that much. We have also been servicing EdenPURE heaters for over 10 years. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. Once the heater has warmed up, the fan will start to blow air. We cannot accept returns on parts. Paul answered all my questions and more. I picked Paul's contact details from internet. Unfortunately, even a new EdenPure heater may malfunction. My main concern was for safety. heater is not heating or overheating, heaters loud fan, heater blowing cold air, and heater beeps 3 times. Visually inspect the heating elements connection and replace the bad heating elements. !Regina aka A Damsel in Distress. I have a Gen Model 500. I highly recommend his company. Glenn Parow 17:11 06 Apr 21 Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. To solve the issue, first, unplug the unit and then shake the unit forth & back. On installing new bulbs my Eden Pure USA1000 was not blowing hot air. Great guy and a super family run business to deal with ! The power button on your heater still signals that it is on, but your heater doesnt do anything. Dimensions: 12" X 9 3/4" X 9/16". I would definitely recommend Paul to Eden Pure owners. To solve the heaters auto shut-off and 3 times beeping problems, you need to reset your Edenpure heater. I was so impressed by his honesty and integrity that upon his recommendation I bought a Comfort Deluxe heater from AirNMore. BOMA easy living hotel. Regina Deas 06:08 06 Apr 18 Today, I looked at a You Tube video to install the replacement bulbs in my Eden Pure Heater.. Great products and great customer service. The parts also arrived quickly. Read full answer. When that didnt worked he offered different parts but without seeing my unit he wasnt sure what it needed to fix it. Great customer service and the YouTube video's are awesome..Could not ask for any more information on completing this repair work. I would definitely recommend Paul to Eden Pure owners. We returned it to Amazon stating damage and received a call directly from owner of the part company offering to send us a new one right away. This typically occures when the EdenPURE GEN4 Model A4428 heater setting is on auto mode and the room temperature has reached the desired temperature. What incredible customer service , instead of instantly pushing more new parts he took the time to listen and share his vast knowledge on these heaters . Unit price / per . Home EdenPURE Parts EdenPURE GEN 4 A4428 Parts, Heater Replacement Parts for your EdenPURE GEN 4 A4428 I highly recommend! Cool down mode occurs when you turn off the unit or once the heater has achieved the desired temperature. I THEN inspected the circuit board and found a melted solder connection on the back of the relay. I opted to buy a new unit. If it doesnt work, take help from the Edenpure customer support center. Very knowledgeable and professional, and a pleasure to meet such a customer orientated businessman in these times. & Mrs. Joseph C Commero. Awesome customer service, friendly, knowleageable and a great American! Nihal Gooneratne 02:16 18 Nov 20 On installing new bulbs my Eden Pure USA1000 was not blowing hot air. He was very friendly, obliging & was willing to help me without any reservations or demands. The other solutions are: After turning on your Edenpure heater, it may keep shutting off after a few seconds on its own without notifying you. AirNMore is a breath of fresh air. Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. The EdenPure heaters are rigged with a very good-grade thermal fuse. 3. I then found Paul's (of AirNmore) excellent Youtube video on how to replace the elements. He gave me tips to try before trying to sell me any parts. I did it and its been fine since ! Thank you, Paul! Mar 16 - Mar 17. & Mrs. Joseph C Commero Jeff Strong 21:54 02 Dec 19 Paul and the AirNmore take customer service to a whole other level.He worked with me and walked me through my repair until we got it right.Why can`t every business operate like this? Hopefully, your heater beeping issue will be solved. The parts were perfect and came here in a timely fashion. He knows what he is doing. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. They got my heater back up and running with no problem Go see Paul he will help you out Steve Merriweather 19:36 22 Nov 19 Thank you very much Paul for all of your assistance. Thank you so much and I will recommend you to anybody that needs your services, again great job! bob 19:19 02 Mar 19 Very refreshing to deal with someone who is knowledgeable, friendly and willing to share his expertise with you. 2 hours later I received an email stating the parts had shipped . When does that EVER happen? The problem is your Edenpure gets power; it turns on, but its fan is not running. I will tell everyone about this company! It worked fine the last time we used it 3 yrs ago. 12/3/2019Dear Paul I'd like to compliment you and your company for the excellent service provided to me today. We don't need no stinking snow. This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. Free shipping for many products! This is a complete list of compatible replacement parts for the EdenPURE GEN 4 A4428 Portable Quartz Infrared Heater that we have in stock. Paul is easy to talk to and responds quickly to any further information required. He demoed a heater, answered questions, has been in this Biz over 20 yrs. I get so stressed trying to fix something as it is a low skill on my totem pole. I greatly appreciated his willingness to walk me through the entire process. Discover more about the small businesses partnering with Amazon and Amazons commitment to empowering them. We don't need no stinking snow. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. He requested me to send a photo of the circuit board and promptly diagnosed the problem.The unit now works beautifully. Top subscription boxes right to your door, 1996-2023, Amazon.com, Inc. or its affiliates. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . I highly recommend his company. You should also check the outlet into which it is plugged. EdenPure heats a large room in minutes from wall to wall and floor to ceiling. Kevin Gene 19:57 12 Jan 19 Great value, puts out the heat! This results in more accurate temperature readings. If the heater has been stored in a cold environment, you should bring the heater inside to warm up for at least 1 hour before operating. Welcome to Pure Energy LLC! Excellent e-mail communication and follow-up throughout. Besides, check if your heater unit is plugged into a reliable and operating electrical outlet. Lynn Bauer 22:23 16 Dec 20 Great customer service. Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. Paul is extremely knowledgeable, helpful and a pleasure to deal with. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . I very pleased with the quality and performance of the Comfort Deluxe heater so far and I am confident that Paul and AirNmore will support their product with the utmost honesty and integrity. Turn On your Edenpure heaters power switch and adjust the heaters required temperature settings. Paul is an awesome guy and I wish there are many like him and the world certainly will be a better place to live. After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. You need to reset your heater manually by following the easy steps below: Yes, the Edenpure heaters have a fuse. All the lights come on when we turned the switch on and then it beeps 3 times. He knows what he is doing. I recommend his services without reservation. Tom Thoreau 23:56 06 Jan 22 After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. Glenn Parow 17:11 06 Apr 21 Paul of AirNMore went way out of his way to meet up and assist when I mistakenly showed up without an appointment, thereby saving me a return trip. Paul is easy to talk to and responds quickly to any further information required. He explained why the machine did that and solved my problem at no change. I am astounded at the amazing customer service. As a result, the heater stops working. Would highly recommend his services to anyone. Would definitely recommend AirNmore to anyone with portable heater problems. Any suggestions on what to do next. For a list of EdenPURE Heater and other Replacement Parts, Bulbs and Elements to find and buy for your unit, please scroll down and click on the model number of your product. Thanks so very much! He was right. After wasting time on other u-tube videos, I found a video by AirNMore, which immediately clarified how to properly get the church ladies' Edenpure A 3705 heater apart. Pam Collins 20:36 18 Oct 20 I was trying to find a replacement heater for my 85 year old mom. My GEN4 model A4428 . He demoed a heater, answered questions, has been in this Biz over 20 yrs. But I got that heater working, I am warm, and Paul helped me. 0 answers. If you have any questions, please call us at800-707-8725. The reasons leading to this are: After turning off the heater, your Edenpure heaters fan runs for a few minutes to cool down, and its normal. This year we turned it on and it will not heat. Fresh air in a fetid modern atmosphere of insults "made in china" and big manufacturers who clearly don't care about their customers except for their money. He knows what he is doing. EdenPURE Part -Casters - US010/DualCompatible with Models:EdenPURE Elite EdenPURE GEN 4 A4428 A4428/RTL GEN4A4643/RTL - GEN4EdenPURE PremiereEdenPURE Trusted Comfort RPE1500A5093 - RPE1500A5093/R EdenPURE US1000 - USA1000A4188/RTL - USA1000 - EdenPURE Filter Screen I was trying to find a replacement heater for my 85 year old mom. After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. Filter - A3820/RP. Excellent video to show me how to install the parts. I highly recommend! Lessons learned: 1) do a little testing & inspection before you just replace any parts, and 2) contact AirNmore with any questions, and order directly through them. Yet, I was still very apprehensive. Heat sensor and circuit board were needed. I did so and explained the problem I had with an Edenpure Gen 4 USA heater. If you're buying a heater or parts, speak to Paul, he knows what he's talking about! Email Support800-707-8725. Does the Edenpure Gen 4 have a high limit cut out. However, to solve the issue, you have to reset the heater. I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . AirNmore is customer service focused. Thanks so very much! Compatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - Power Cord - A5246Compatible with Models:EdenPURE GEN 2, EdenPURE Replacement Part - PC Control Board - Front - US059Compatible with Models:EdenPURE EliteEdenPURE Premiere, EdenPURE Replacement Part - Thermostat - YN001Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Heat Sensor - Top - YN017Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Heat Sensor - Bottom - YN018Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Remote Control - YN007Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - Power Transformer - YN016Compatible with Models:EdenPURE Copper Smart A5551/RPEEdenPURE Trusted Comfort A5551, EdenPURE Replacement Part - PC Control Board - YN003Compatible with Models:EdenPURE Copper Smart A5551/RPE To reset, unplug the power for 30 minutes. Paul left me a voicemail and emailed me twice to make sure I received the tracking number and to let me know to contact him if I had any questions. I made two calls to them. Awesome customer service, friendly, knowleageable and a great American! I have placed an order and feel great about the product my mom will be using. Three Year Limited Warranty EdenPURE. . Email Support800-707-8725. Thank you, Paul! Garrettsville, OH 7,974 satisfied customers. This includes Edenpure itself. Make sure not to use any extension cables. I texted him pictures of my heater he figured out what i need and they are on the way. Very satisfying experience: Paul was very helpful, honest and professional. Suntwin heater runs 10 minutes shuts off will not come back on until I shut unit off wait awhile and restart . Another possibility is that the room temperature is warmer than the preset temperature and thus, the unit will stop heating. First, unplug your Edenpure heater for at least 30 minutes which will reset the internal electronics of the heater. They explained that the replacement board is indeed slightly different, but it works fine with an upgraded remote (which they sold at half the price when purchased with the circuit board). This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. Excellent how to videos, excellent customer service located my parts and got the help I needed in minutes. Jeff Doerner 21:12 11 Dec 21 I ordered new bulbs for a 16 yr old Eden Pure xl 1000 that had stopped working on Wednesday morning . Paul is easy to talk to and responds quickly to any further information required. Room temp about 65* , thermostat is set on high. McIntosh, MN 56556. After listening to my issue he told me the fix was probably as easy as oiling the fan bearing . After a our discussion, he suggestged the necessary part required to get the older model heater operatonal. It is a 2008 year model. It is a well-marketed $40 electric heater selling for $400 or more. Q U A R T Z I N F R A R E D P O R T A B L E H E A T E R. EdenPURE. I did what the info said and unplug it from the wall but it did not reset. Your unit is likely blowing cold air for the following reasons: To fix the above troubles, first, turn off your heater and then follow the effective ways below: Another major problem is that your Edenpure heater beeps 3 times after heating the power button, and then it stops working. If you're buying a heater or parts, speak to Paul, he knows what he's talking about! 1 Year Warranty 6 Infared heating elements 5 short - 1 long Electronic Thermostat Temperature Adjustment Caster Wheels Heats Up To 1000 Sq. Eva Bates 01:58 04 Nov 21 Paul went above &beyond to help me with my heater professional & courteous nina atherholt 20:15 24 Aug 21 Very satisfying experience: Paul was very helpful, honest and professional. The manufacturer originally designed the heater to blow out all the heat inside the unit approximately every 3 minutes, if the unit recognizes the desired temperature has been met in the room. He was very friendly, obliging & was willing to help me without any reservations or demands. I'm very thankful and highly recommend AirNmore. Ensure the thermostat clicks at your desirable temperature. heat setting). Test your Edenpure heaters proper resistance. A search for AirNMore's website yielded their phone number and in short order I had the reason why the circuitboard power transformer went bad and what to do about it. info@airnmore.com, Copyright 2021 Better Living with Air & More. I double checked everything and all looked good to me so I called Paul at 1 pm on Saturday afternoon for advice . This is a complete list of compatible replacement parts for the EdenPURE GEN 4 Heater that we have in stock. My old Edenpure heater should be good for another ten years! Would recommend to anyone. If you have any questions, please call us at800-707-8725. When they arrived, I replaced all six without an issue, however the power draw on the unit was the same, about 500 watts with only two elements on. Thank you Paul for all your help, my Gen 3 (3705) is running like new, keeping our sunroom nice and warm in Crown Point, IN. He responded quickly to my emails and phone calls and helped me to successfully repair my heater. Polly Sue 20:17 22 Jan 23 Sent an email to the website this past Saturday, inquiring about trouble shooting and parts from my wife's email not expecting a reply before Monday. Replace the defective fan sensor, and bad high-limit switch, Ensure the heating elements proper wiring and connection and, Visually inspect your heaters fan and ensure it is mounted properly, Clean the dust and debris build-up on the fans blade. Also, replace the faulty thermostat, blown fuse, and bad thermostat sensor to fix the heaters turning on and off trouble. Thanks. Reg. We have also been servicing EdenPURE heaters for over 10 years. In less than 10 minutes, Paul responds to aforementioned message and after ten minutes of messaging back and forth, he suggests a call to be more effective. Shut-Off and 3 times EdenPURE heaters are rigged with edenpure gen 4 thermostat very good-grade thermal fuse the fan bearing much and will... I then found Paul 's ( of AirNMore ) excellent YouTube video on how to replace the bad elements. Following the easy steps below: Yes, the unit and then it beeps 3 times the info and! 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