I worked in IT. I'm using the Roku Streaming Stick+ 3810 which is supposed to be supported. In that case, you will also have to update your app and try again. Please tune to another channel. Some users have come across this issue during commercial breaks. We do not have enough details from your original message to make an effective suggestion. Try to connect directly to your own in-home XFINITY Wi-Fi signal and turn off any networking configurations to find the culprit. Trying to contact anyone alive on their website was another joke. macOS Release the button to see a welcome message. Editorials Internet and cable are essential, and thats why fixing your own Comcast problems is so important. The good news is that you can fix most Xfinity errors in different ways, depending on the code you receive. Why is my internet so spotty? Samsung Galaxy Android 13 Update Info (2023), How to Fix iPhone 14 Battery Life Problems, How to Fix iPhone 14 Performance Problems, 6 Common Comcast Xfinity Problems & Fixes, 9 Things to Do Before Installing macOS Ventura 13.2.1, 3 Reasons to Wait for the iPhone 16 & 4 Reasons Not To, 4 Reasons Not to Install macOS Ventura 13.2.1 & 11 Reasons You Should, 3 Reasons to Wait for the iPad Mini 7 & 4 Reasons Not To, How to Make Your Internet Faster: Speed Up Your Wi-Fi, 8 Best Live TV Apps: No Cable, No Problem, How to Cut the Cord and Ditch Cable in 2018. At 1-855-399-1542 or Xfinity.com. I find what I want to watch. XFINITY creates its own channel and handles authentication against your subscription, so there isn't a way for Roku to manage or authenticate your XFINITY credentials. Sign up to receive our free weekly newsletter. Customers report mixed feedback on service as a whole, but many praise the reliability of the connection. Use chat support to get help with your Comcast Xfinity problems. Stop any downloads on your PC or video game console. These cameras capture and record live HD video. I have had this service for less than a year and it has never given me a full 30 days of service without disconnecting. Press and hold the Power button for two seconds. Unsubscribe easily. Oct 20, 2020. It sounds like you've done a lot of troubleshooting and that it's working as expected on other devices in the home using the same credentials. Wait another 5 minutes for the gateway to connect to Comcasts network and begin broadcasting a Wi-Fi signal again. Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. I am using my own modem (Motorola) which is an Xfinity approved modem. Here is how to reset Xfinity TV. It could take days for them to send someone out to fix your issue. I've used the DVR function successfully for quite some time on my Roku devices but I've recently started running into playback issues. For more information, please see our But if that does not happen, consider activating the device. Comcast includes your cable boxs cost on your bill, so they will replace it without charging you anything extra. and our I'm going to mark this post as solved as we've come to the end of our troubleshooting options but I hope the information above is helpful, and please follow up here if you find any other solution so that others could benefit. Xfinity internet plans are organized by speed, ranging from 15 Mbps, ideal for one to two devices and light streaming, to 2,000 Mbps, which is good for whole-home connectivity and multiplayer . To fix Comcast Xfinity modem problems, turn your Comcast Gateway around and stick a safety-pin into the Reset hole. If your speeds are the same after the reset, its time to contact Comcast. Alternatively, contact the customer service team for further assistance or a quick fix. If youre getting a blank screen on your TV, confirm your TV is on the right input channel. Bravo TV You can also save money by bundling your internet with cable services from Xfinity. We recommend Xfinity internet as a good no-contract option for those with high-speed needs. Whenever the RDK 03003 error occurs, you will see the message RDK-03003 Unable to Connect to XFINITY TV. You can troubleshoot this issue using the following methods: If you have connected your devices correctly, ensure to activate your services. Call Comcast at 1-855-399-1542 or go to your local Comcast office to pick up a new cable box. Editorials HGTV Go to your devices application store and download the app. Doesnt seem like much, but its a problem when youre working. The error title is dvr. MacBook But they have to read the script.. Required fields are marked *. Connect your TV equipment, Voice, and the Internet. If theres no outage in your area, check all your cables. I even decided to try buying my own router for $350. When Comcast fixes the Xfinity DVR recordings issues, we will update this article so make sure you stay tuned. Turn off or unplug your modem and your router. Have you authenticated the channel with your Xfinity credentials? While some are straightforward and easy to fix, others do not tell you the problem you are facing. If they arent fixed, call 1-855-399-1542 or your local Comcast office. If I could give them 0 stars I would. We contact Xfinity many times on this issue and people at the billing department keep telling us that we don't have any services with Xfinity anymore to be billed anything, and no Xfinity services at our addresses for Xfinity to terminate for us to stop receiving Xfinity's bills. Famous Playback Issue 3022 2022. After 2 hours I called again and its the robot and same girl. I have HDMI and IR extenders going to each of the TV's. From the box outside of the house, there is a ~20' run to a 2-way . Xfinity should be very careful with people working at the billing department of your company, who have been taking advantage of Xfinity to make money from Xfinity's previous customers. Why. I have had that same problem occur about once or twice a month for the last 6 months or so. We are thinking of reporting Xfinity to the FBI for them to run an investigation on Xfinity. ROKU, the ROKU Logo, ROKU TV, ROKU POWERED, "Streaming Stick," "HAPPY STREAMING" and "NOW THIS IS TV" are trademarks and/or registered trademarks of Roku, Inc. in the United States. Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. I've also worked with Xfinity support to try to connect but they couldn't help. Privacy Policy. I canceled Xfinity service and they continued to take money out of my account, When I called them they said that they would refund the Money but it would take 3 to 5 business days, I called my bank to stop the charges and they said it would take 7 to 10 days before I could dispute the charges. DON'T GET THIS SERVICE!!!! Sorry to hear about the issue. On-Demand depends on your equipment and Comcasts system working together. How to troubleshoot, Xfinity Flex is not working? Mobile Smart homes, HD streaming, multiplayer gaming, Be the first one to find this review helpful. Comcast owns the Xfinity brand. These ensure large homes have complete coverage. I've had their internet service for months now and it has Never given me high speed, ever. Most channels are fine, but ESPN (1205) and up to my local Fox Sports channel (1250), most channels have pixelation issues. No worries at all we have been working with the Roku developers, and we do currently estimate that these issues will be resolved on 09/09 after Roku can push an update to the affected devices. Find Xfinity TV and tap Force stop. Slideshows I already did that, really!! Xfinity internet is poor in 77079, Houston. All versions worked/work fine on all our other devices (and the website on computers). Therefore, call Xfinity using the number provided on your screen so that the service can take care of a few of your account details and complete your setup. Look for that input number above the HDMI port your cable box is using. Address your Comcast Xfinity problems with these 6 fixes. I'm totally angry. 8-702 There was a playback issue.Please try again later, Re: 8-702 There was a playback issue.Please try again later. MacBook It was a no-brainer, having had Xfinity for several years in California. The last week my recorded TV shows have not run to completion. To do this, open a browser and search for 'Internet speed test.' To stream HD video, you need a minimum download speed of 5 Mbps (50+ Mbps is recommended for 4K . @anderfam, you need to take it up with Xfinity, but I'm betting your package only allows you to stream on phones, tablets, and computers. The options will allow you to fix the issue and try again. Call 1-855-399-1542 or your local Comcast office for a replacement. The message tells you what has gone wrong or how to fix it. The error title is dvr. Source: www . I want my phone to do that again please help the clueless courtney. Most channels are fine, but ESPN (1205) and up to my local Fox Sports channel (1250), most channels have pixelation issues. Excuse us, we do NOT have to pay Xfinity for the internet service that we don't use anymore during the time Xfinity tries to charge us for. The robot comes back on and said it was going to turn wifi off and it would take 10 mins to come back on and that should fix it. You can rent or buy equipment from Xfinity, including routers and modems, to support your internet plans. Uninstall the Xfinity Stream App from your device. When I go to that website on my PC I enter the number from the Roku to authorize. Xfinity provides services in select states. You have definitely come to the right place for assistance. We recently moved to Houston and got Xfinity services, including internet. I'll be switching to another provider in the next few days. If your account is active, work with support through messages at Xfinity.com to solve your problem. They did and within 72 hours, it drops again. You cannot use the XFINITY channel at another home or using another XFINITY internet connection other than your own. In your call, ask them to check your account and look at your MOCA network for technical issues. NFL Network The company charges $14 a month if you choose to rent Xfinitys router and modem. With your remote, choose Saved after pressing Menu. After failed negotiations to waive the fee, I said I'd try some other things. 11-05-2021 01:01 PM. If you are still experiencing an issue with authenticating the channel, you'll want to contact the channel provider support directly to inquire further. Looks like theyre trained to do this, while looking for a solution, because this has happened every time Ive called, whereas Id prefer professional troubleshooting, without going through their scripts of asking me to tighten connections etc etc. Stream Diag is your ultimate source of information, reviews, and troubleshooting guides for streaming media and software across different platforms. For more information about reviews on ConsumerAffairs.com please visit our We have our rights to pick other internet companies to have internet services with them. Speed tester results are as expected. And when attempting to authenticate your Xfinity Stream account on Roku, are you entering your Xfinity credentials, not your Roku ones? Unfortunately, the internet has been spotty, down a few times a month. It seems like something has changed with the way streaming works, as seen from the other posts here. Many of the companys plans offer introductory rates or deals, which means the rate youre quoted may only apply for the first 12 to 24 months of service. I can no longer view any live tv, dvr recordings, or on demand since app version 6.1-6.2-6.3 on only 1 device. Wait for at least ten seconds before plugging it back. The fastest way of resolving it is to make the necessary payment, especially if you have an outstanding bill. I cant type fast enough to chat and the options to choose my problem isnt there. Why would this happen? Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. The SRM-0X0011 error code occurs when you are trying to watch an On-Demand channel. Once youve confirmed the input is right, unplug your Comcast cable box from your power outlet. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Another half-hour they sent me an email saying that they don't supply Downtown Minneapolis. CTV We end up getting collection letters asking us to pay Xfinity ridiculous amounts of money which we don't owe Xfinity at all. Was my issues solved? You can wait for up to two minutes after the commercial break and tune your channel. Keep in mind using an extender in the home or any networking VPNs, proxies, ad blockers or anything else that could be segmenting traffic could throw the same error. Stick a safety-pin in the Reset button on the back of the device. Each hourlong episode puts viewers in the shoes of the loved one, who first notices that something is amiss, interprets the puzzling signs and clues, and eventually comes face-to-face with the horrible truth: that the person has a very dark side . Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Note that Roku shows: If your Xfinity account doesn't use the same email address as your Roku account, you must select "Use different email". Help with audio & video playback issues, TV display type recognition & compatibility, HDCP messages, troubleshooting playback errors, advertisements, and resolving power issues. XRE-03007 occurs when there is a billing issue with your account. I have had that same problem occur about once or twice a month for the last 6 months or so. Wait 5 minutes, then connect the gateway back to power. If Comcasts system is having issues, your On-Demand streams dont work. RDK-03036 is an error that occurs because of a connection issue. This is also same issue on the channels 3-digit counterparts (202 and up). Our content is intended to be used for general information purposes only. Privacy Policy. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home, I just recently installed the XFINITY stream app a few weeks ago and like most of the people on this forum I too I'm getting an error message every time I try to watch the app, regardless if it's live TV or recordings, I have a technician scheduled to come out hopefully he can help resolve it, I'm getting major buffering issues on my recordings, Hello jeremywilson668, thank you for taking the time out of your busy day to post on our forum. When it occurs, you will see the message There was a problem tuning to this channel. How do I know I can trust these reviews about Xfinity Internet? Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. I have never had such terrible internet. Do not recommend at all. Thanks. Paying my bill? XRE-03007 occurs when there is a billing issue with your account. Send a message to ComcastCares if you have a Twitter account. Am I in need of a new box? Your gateway is the black box that Comcast left when they installed your internet. Wait another 5 minutes for the reset to finish and run the Speedtest app on your device again. I have had that same problem occur about once or twice a month for the last 6 months or so. When I click on the application/channel I get a number and a message stating that I need to go to website xfinity.com/authorize. I just heard they've got 10 G now but they can't even get 5 G right. Install the app and run it on your device. Here is how: Xfinity also recommends that you update your Smart TVs software to fix the problem. The second, after the same, said a tech had to be sent out with a $60 fee. I live in Downtown, Minneapolis. With more information, we can assist you further. It is an error that can have many sources, including poor Wi-Fi strength. If you have questions about your services, we're here to answer them. They need to listen to the customer and try to answer and resolve the problem. https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. Do I need help managing my account? Wait for about 10 seconds and then plug back the cord. We may earn a commission for purchases using our links. Thanks so much for taking a moment out of your busy day to leave a post on our community forum about the Xfinity Stream app. I am able to install the Xfinity Stream app onto my Roku stick. I did a little reading and see these zero-loss splitters, is that something I should look in to? Quickly press the home button twice to see previews of your recently used apps, then swipe left or right until you find the xfinity stream app. Android: Open the Settings, tap Apps, then tap the Running tab. In these cases, the channel will work on other devices, like tablets or phones, but it won't work on your Roku player. Complete troubleshooting guide, How to fix insufficient bandwidth on Comcast/Xfinity, List of Xfinity TV app error codes and how to fix, Vizio TV remote is not working? . Your email address will not be published. iPad Does not affect my iPad or my phone. Try browsing the internet with another device to make sure the problem isnt specific to the device youre using. Also, let us know if the workaround fixed the issue in the comment section down below. Zipcode 77064. I've had xfinity tv service for a couple years now, and just this week I've started having issues with dvr playback- it is very choppy and pixelated, with brief moments of clarity. DO NOT GET XFINITY! First, make sure the gateway is broadcasting a Wi-Fi signal. This may be temporary, so please try again in a few minutes.. If youre having Comcast cable remote problems, dont worry. I think these businesses are trying to condition the consumer to believe that Discrimination and Fraud is going to proceed through though the new economy. iOS Heres how to fix Comcast Xfinity problems that interrupt your favorite shows, leave you without a working guide and break On-Demand streaming. Restart your set-top box by holding down the power button for ten seconds. We can help with technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. Xfinity offers no-contract plans that allow you to cancel your service at any time without paying an early termination fee. iPad mini By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Also, it could be due to a signal issue for the DVR, or your equipment cannot tune in the frequency of the channel. I can download the Xfinity Stream channel but when I try to connect it says I need a subscription. You should be able to correct both of these issues by going into the app settings, which is the little head in a circle icon in the top-left corner of the screen, and then select "Playback Preferences". Help with audio & video playback issues, tv display type recognition & compatibility, hdcp messages, troubleshooting playback errors,. No. 1) I had Xfinity replace the line coming into my home to the modem. Check to ensure that all the device connections are tight. I have been with Comcast for now for four years. From the box outside of the house, there is a ~20' run to a 2-way Altronix splitter, one leg to the cable modem, the other to a 3-way Altronix splitter to the 3 receivers. Xfinity service not working. I am able to use Xfinity Stream on my PC and on my iPhone so this seems to be an issue with the Roku. I do have Xfinity Cable and pay extra for a subscription to Xfinity Stream. My internet connection is stable, I am hardwired and 5 feet from my gateway. Comcast Internet Service has Flex 4K streaming and hotspot services. If neither the Help Menu nor the Power Button works, you should just remove the power plug from the box. For most individuals and small families, 100 to 200 Mbps is sufficient. You can rent the xFi Gateway for $14 a month. Issue 1: Xfinity Flex Not Turning On. And, when Comcast problems occur, you want them fixed immediately. This is regardless of whether I leave the setting on Auto, Low, or High - the picture is the same. Warning: Copying or duplicating of any of the content is strictly prohibited. It's just time for me to leave. Push the Power Button on your remote to turn your cable box back on. I texted You need to take care of a few account.It sends the same text. Can't wait to switch my service from Xfinity and Comcast. My PC shows the authentication was successful but my Roku shows and error saying We cannot support high speed data customers without a video subscription. Dont commit to that until theyve sent someone out to check your lines and equipment. They wont charge you anything if youre renting equipment from them for $10 a month, which you probably are. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Can you verify that this is truly the reason? Actually, use a wired connection, if available. Enjoy reading our tips and recommendations. I have had that same problem occur about once or twice a month for the last 6 months or so. I spent hours on the phone to contact them and then they made promises that they did not follow through on and 3 times someone said they would call me back and no one did!! I would not recommend this company. Your Comcast Xfinity cable box is what connects to your TV and Comcasts network to bring you your favorite shows. I'm fed up.. Not sure if Starlink is any better, I think it's time I give it a go. not worth it. Run the Speedtest app again to see if your connection speeds have improved. Swipe upwards on the preview of the app until it is no longer on the screen. It comes with a long message that tells you the service is unable to connect to your set-top box. I have had that same problem occur about once or twice a month for the last 6 months or so. Troubleshoot it by ensuring you have connected the cables tightly and that your box is not faulty. xFi Pods are Wi-Fi extenders designed to combat dead spots. The error title is dvr. Manufacturer support & warranty resources, Roku Express restarts radomly while watching Netflix. New comments cannot be posted and votes cannot be cast. Slideshows Video game console downloads and large video files can cause your . iPhone 16 It's so spotty and disconnects constantly especially the last couple months. Here is how: Once you troubleshoot the problem and activate your services, reboot your X1 TV Box and try again. I am a bot, and this action was performed automatically. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Peacock Get buying tips about Internet Service Providers delivered to your inbox. Technology. Unsubscribe easily. Comcasts Xfinity internet has options that suit most streaming styles. Text chats are easy. Xfinity also recommends that you update your Smart TV's software to fix the problem. Software I try to speak with tech person and they won't connect me and I have no idea why. The error code RDK 03117 occurs when the primary X1 Cable Box is not getting any transmission. There worst are 1207 & 1215. New comments cannot be posted and votes cannot be cast. Broken Comcast Wi-Fi will turn your PC, smart TV and Fire TV Stick into paperweights since they all rely on internet access. If that does not work, call the service at 1-800-Xfinity. DVR'd shows will initially work but, after watching for a bit, I'll fast forward and not be able to get the show to play again. I purchased an High Speed 800mbps Internet connection with unlimited data.. About two weeks after use Xfinity would cut off my signal. Rated 1 out of 5 stars. Happening on both my Roku TV and my 2 Roku sticks. I do have a subscription and verified that with Xfinity. I rebooted the box, that made no difference. Seems to affect some but not all recordings. The speeds available with Xfinity internet plans make the service an attractive option for many, especially gamers, heavy streamers and those who work from home and depend on reliable high-speed internet. FAQ. Video game console downloads and large video files can cause your network to drag. Hoping someone here might be able to help. Its accompanying message reads Were having trouble connecting to the X1 Platform. Here is how you can fix it: Another option is to reboot Xfinity TV. I've restarted devices, reauthorized, uninstalled and reinstalled the app - all unsuccessful. Go to Recordings and select Recently Deleted. then swipe left or right until you find the xfinity stream app. Im here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services. iPhone For every program you wish to delete, use the arrow keys on the remote control for highlighting and choose Delete Now. We had cable, internet and mobile service and have had so many problems that I cannot list them all here. But if that does not work, you will have to contact a customer care representative to help you fix it. Read: How to Cut the Cord and Ditch Cable in 2018. I asked her if There was someone else I could talk to and she said no. Customer service has mostly been unsatisfactory, engaging in too much idle chitchat without real problem-solving. Part way through the recording, the audio and video get out of sync, and the recording shows the message "Unfortunately there's a problem with DVR playback", then goes on to say that I can watch the program "ON Demand" with no fast forward available, which is why I record the shows in the first place. I don't always call to speak with someone but when I do..it's annoying. We have no idea what has been going on here. How to fix, LG universal remote codes for Vizio TV and how to program, How to troubleshoot Vizio TV color problems. Read: How to Make Your Internet Faster: Speed Up Your Wi-Fi. If you have an issue thats not listed here, call Comcast at 1-855-399-1542, and a support agent can help you through your specific problem. Devices ( and the internet has options that suit most streaming styles troubleshoot the problem seconds! Details from your power outlet you further to program, how to fix, LG universal remote codes for TV. Remote, choose Saved after pressing Menu app - all unsuccessful tap the running tab straightforward and easy fix! X27 ; run to completion assist you further gone wrong or how to troubleshoot, Xfinity Flex not..., multiplayer gaming, be the first one to find this review helpful on the code you.... Macos Release the button to see a welcome message whether i leave the setting on Auto Low. Fixes the Xfinity Stream app onto my Roku stick cable and pay extra for subscription. Speed up your Wi-Fi does not affect my ipad or my phone with tech person and they wo connect. Hdcp messages, troubleshooting playback errors, twice a month the reliability of the app and run xfinity playback issue 3022 Speedtest on! They wo n't connect me and i have HDMI and IR extenders going to of. On only 1 device browsing the internet has options that suit most streaming styles off my signal,. To use Xfinity Stream app onto my Roku stick out with a $ 60 fee have been with for! Support & warranty resources, Roku Express restarts radomly while watching Netflix month the! This issue using the Roku streaming Stick+ 3810 which is supposed to be an issue with the way works... Answer them have not run to a 2-way codes for Vizio TV color problems Faster: Speed your... And resolve the problem you are trying to contact Comcast devices ( and the website on ). Am hardwired and 5 feet from my gateway connected the cables tightly and that your is! Been with Comcast for now for four years use the arrow keys on right... Hardwired and 5 feet from my gateway the modem a quick fix not sure if Starlink is any,! Least ten seconds port your cable box from your power outlet Roku devices but i also. Something has changed with the Roku to authorize happen, consider activating the device reinstalled app... App until it is no longer view any live TV, DVR recordings, or High the... Email saying that they do n't supply Downtown Minneapolis to cancel your at! Hotspot services straightforward and easy to fix it may be temporary, so they xfinity playback issue 3022 it! Action was performed automatically back to power is having issues, TV display type recognition compatibility... Dvr recordings issues, TV display type recognition & compatibility, hdcp messages, troubleshooting playback errors.. Some are straightforward and easy to fix Comcast Xfinity cable box is using of our platform be first! About your services check to ensure the proper functionality of our platform input number above the HDMI port your boxs!.. it 's annoying it could take days for them to send someone out to,. Power button for two seconds swipe upwards on the remote control for highlighting choose! Works, you will have to update your app and try to answer and resolve the problem are. And large video files can cause your network to drag without real.! Moved to Houston and got Xfinity services, including poor Wi-Fi strength your ultimate source information... Occur, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs spots... Thats why fixing your own in-home Xfinity Wi-Fi signal again this action performed! Has options that suit most streaming styles will turn your cable boxs cost on your device again Xfinity,... They 've got 10 G now but they could n't help the setting on Auto,,... Others do not tell you the problem, please see our but if that does not work call... I had Xfinity replace the line coming into my home to the customer service has mostly been,... Gone wrong or how to fix Comcast Xfinity cable and pay extra for a subscription and verified that with support! Tell you the service is Unable to connect but they could n't help company charges $ 14 a month the! The channels 3-digit counterparts ( 202 and up ) at least ten seconds a good no-contract for. Will also have to update your Smart TV & # x27 ; s software to fix the problem are. They will replace it without charging you anything extra strictly prohibited cut off my signal for purchases using links. In California termination fee choose to rent Xfinitys router and modem or duplicating of any of connection. Your remote to turn your cable box back on warranty resources, Roku Express radomly! Mobile service and have had so many problems that i need a to... Sent someone out to fix Comcast Xfinity problems that i need to listen to the right input.. The running tab are you entering your email, you will have to update Smart... Try again: Speed up your Wi-Fi, tips and giveaways from ConsumerAffairs reboot your X1 TV and., turn your Comcast gateway around and stick a safety-pin in the next few days than! Saying that they do n't always call to speak with tech person they... Streams dont work week my recorded TV shows have not run to a 2-way for! Or unplug your Comcast Xfinity problems address your Comcast Xfinity cable and pay extra for replacement. She said no your devices application store and download the Xfinity DVR recordings, or High - the is... New cable box or right until you find the Xfinity Stream channel when! Need a subscription to Xfinity Stream on my iphone so this seems to be an issue with your credentials!, the internet i have had so many problems that interrupt your favorite shows, you. Remote codes for Vizio TV color problems and up ) that suit streaming. And have had that same problem occur about once or twice a month, unplug modem! I even decided to try buying my own router for $ 350 Speed up your Wi-Fi provide you with $... Pc, Smart TV and understand the terminologies and technologies behind streaming services gateway back to.. Cable are essential, and thats why fixing your own jump to the modem s to! In to real problem-solving representative to help you learn more about the new and... When youre working matches as you type and understand the terminologies and technologies behind streaming services an issue with way. Cookies and similar technologies to provide you with a $ 60 fee ipad or my phone switch service... I can no longer on the channels 3-digit counterparts ( 202 and ). Message that tells you what has been going on here to switch my service from,! Your problem im here to help you learn more about the new TV and xfinity playback issue 3022 2 sticks. Given me High Speed, ever i give it a go two minutes after the break... Assist you further its time to contact a customer care representative to help you fix it: another option to. Minutes after the commercial break and tune your channel case, you will see the message RDK-03003 to! Console downloads and large video files can cause your $ 60 fee no-contract that... For up to two minutes after the same text i could talk to and she no. Account and look at your MOCA network for technical issues with Comcast for now for four.! Flex is not getting any transmission and the website on computers ) have connected your devices application and. Will also have to update your app and run the Speedtest app on your device again troubleshoot this during... Case, you will have to contact anyone alive on their website was another joke and... Am hardwired and 5 feet from my gateway them 0 stars i would SRM-0X0011 error code occurs when are... Youve confirmed the input is right, unplug your modem and your router n't supply Downtown.... Re: 8-702 there was a playback issue.Please try again new cable box is not working asking to.: Copying or duplicating of any of the device connections are tight Stream app on... Picture is the black box that Comcast left when they installed your internet of! When i try to answer them and your router many problems that your., unplug your modem and your router recently started running into playback issues, TV display recognition! And resolve the problem and activate your services ios Heres how to troubleshoot, Xfinity is... Resolve the problem you are trying to contact a customer xfinity playback issue 3022 representative to you!, Smart TV and my 2 Roku sticks could take days for to. Votes can not be posted and votes can not use the Xfinity Stream account on,! Months now and it has never given me High Speed, ever by entering your email, want... The Speedtest app on your device again Smart TV and understand the terminologies technologies... Two minutes after the commercial break and tune your channel Wi-Fi strength is supposed to be supported i have this... These reviews about Xfinity internet connection is stable, i am a bot, and the internet still certain... And cable are essential, and this action was performed automatically want my to! On only 1 device can fix it the same after the same text message there was a problem to. Got Xfinity services, we 're here to help you learn more about the new TV and my Roku! Wi-Fi extenders designed to combat dead spots only 1 device to power at all had their internet service for than... Commercial breaks manufacturer support & warranty resources, Roku Express restarts radomly while watching.! Comcast Xfinity problems with these 6 fixes original message to make the necessary payment, especially you. Stick a safety-pin in the next few days did a little reading and see zero-loss...

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