I fully understand that if hired for this role, my biggest mission from the start would be mastering all technical aspects of this job so I can confidently speak to these areas with customers. What did stress look like in your previous role? He was a firm believer that doing the little things right lead to the greatest of successes and I try to take this same philosophy to the work that I do on a daily basis.". . que nous ayons des problmes techniques sur notre site actuellement. Both of my parents were teachers, and they seemed to have a very fulfilling career. I am about the start the interview process. I represented my results in PowerPoint, What did the data consist of? Show that you are proud of yourself and your career accomplishments and that you can bring this sense of pride to the Doordash team! ", "I'm an advocate by nature so I work very well with all personalities, especially people that are open-minded and ready to bring their best efforts to the team. If hired, I would be able to bring my experience with software and security to the work I do here. We encourage innovation at Doordash. This estimate is based upon 2 DoorDash Manager, Strategy & Operations salary report (s) provided by employees or estimated based upon statistical methods. I just want you to know that I'm willing and ready to put my focus into that area of this job from the start. Managed a seamless guest-driven operations team of 40+ members operating 24/7/365 in two markets whilst collaborating with HQ functions to optimize strategies. It started off great, I tweaked her strategy . I was the front runner but man did it take weeks. These strengths can include their local economy focus and their expansion into the convenience delivery segment. Manager, Strategy & Operations salaries at DoorDash can range from $151,104-$174,143. Be sure to speak positively about the organization's recent achievements to show that you are interested and engaged in their work. At DoorDash, we are intentional in our efforts to create a workplace that engages people of all backgrounds while fostering an environment of diversity, equity, and inclusion. The interview process went on for a month and a half and over that period I had conversations with 8 separate people and completed a 2 day . Market Operations Manager. No matter which system you use, I am sure that I can pick it up very quickly. It kick-started my career over the past five years to the point I am at today here in this interview.". "I completed my Bachelor of Applied Technology from Carnegie Mellon University in 2004. I am confident that these skills will transfer well to the Doordash team. When proposing a question like this, they want to see if you have any unique talents that you could bring to this role. Caso continue recebendo esta mensagem, Uber, Go to company page What social issue would this non-profit focus on? 22. Its been 2 weeks since then and I havent heard back p- no rejection email . Management Consulting Firm, Go to company page kann das Problem behoben werden, indem die Seite neu geladen wird. This person will make recommendations based on data on how to improve our Merchant growth and support processes, will work directly with external partners to strengthen our relationship . "One of the reasons I was so excited to apply and interview with Doordash is because of the endless growth opportunities you appear to offer your high-performing employees. Se continui a visualizzare Any insights on the test you would be willing to share? I gained a new understanding of how seeing the viewpoints of others has such a big advantage and this is a skill I look forward to taking with me for the rest of my career. DoorDash, Go to company page Si continas viendo este mensaje, ", "Yes, I have received constructive criticism on my work in the past and I always take it positively, make improvements and move forward. 3. The case interviews vary by the interviewer. Knowing that Doordash feels that their work is never complete, I can certainly relate to the desire to always achieve more. In the end, we put a top three ideas to a vote and this was the best way to please the group. About the Role DoorDash is looking for a Manager to join the Strategy & Operations team to accelerate growth opportunities in the New York Region. Sep 13, 2021 4 Comments. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. In looking to hire you to the Doordash team, your interviewer will want to hear that you can learn quickly on the job, make important decisions on your own, and communicate important issues back to your supervisor when necessary. doordash strategy and operations interview. As you answer, keep your answer short and to the point. Be sure to highlight any projects or clients related to Doordash, as that may pique your interviewer's interest. Cross-functional Assessment. 1. I graduated with a 3.99 GPA at the top of my class. (For example, you could say, "I have five years of industry experience, and I am hoping to find an opportunity that is commensurate to my years of experience and the skills I'd bring to the role. "I define success by my ability to reach the goals that are set for me. "I would call myself a diplomatic communicator. Your life's inspiration can come from a book, a mentor, your family, or a celebrity. She told me that my ideas were too outside of the box and would not work there. Some are more relaxed / conversational and others are fully structured. "I would stay in Operations Management but would have found a start-up or small business to help grow. DoorDash embraces and invests in this function because of our belief in an ownership mentality our employees can develop the strategy and execute it. To get a sense of how you will do this, your interviewer wants you to talk about a time when you helped bring a new idea into the workplace. Cross-functional Assessment3. Our Employee Resource Groups (ERGs) play a vital role in building, shaping, and driving the culture they want to experience. "Coming into this role early in my career, I am willing and ready to work any hours that may be required of me for this role. My customer-focused approach sets my apps apart from the competition. I apologized to my manager and assured her I would put the process to use immediately and I jotted down some notes on my desk to ensure I would do so moving forward. ", "The two words that best sum up my personality are motivated and competitive. Overall, it was a bad experience. The estimated base pay is $130,350 per year. Als u dit bericht blijft zien, stuur dan een e-mail See if they're hiring! I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. I'm a person that loves being in front of others and entertaining them, but this dream is one that will never come true. Understood. Interview Questions. ", "As you can see, I'm pursuing my Bachelor's degree in education. Hitachi Vantara. In doing so, you will quickly find that Doordash is driven by their customers and merchants and that they are relentless in their pursuit of serving them. Meestal kan dit probleem verholpen worden door de pagina te vernieuwen. Can you share the compensation range you've allocated for this role?") The system also allows for a quick video meeting where I can share a screen with someone as well.". You will work closely with external partners (Vendor partners) and internal stakeholders (Sales, Sales S&O, Finance, and more!). She was well respected and always gave more than she received. The purpose of this page is to help you prepare for your job interview. Its an Eng role, BTW. I enjoy coaching and leading others so any tasks in my current career that are related to these skills are very welcome. Consultant, Go to company page Your answer could include buzzwords such as motivated, energetic, and confident. They also want to gauge your personality and interests for the sake of team compatibility. If you are absolutely required to provide a number, then I suggest providing a range (exactly as you did in your response) rather than a specific number. Talk to the interviewer about your strengths, and be sure to highlight any specific skills that you excel in. I also experienced OT burnout and how to recover.". She was very gracious in my offer to help and I could see the relief in her face as she was hesitant to ask for help. To achieve this, I'm currently taking some management level classes to enhance my leadership skills. In their pursuit to grow and empower the local economies in which they serve, Doordash has emphasized empowering all team members, especially those that come from underrepresented groups. As a full-time student, I'm looking for supplemental income and I know this will be a great opportunity for me.". a Consultant 1. I was reached out by someone at DoorDash for a position in their strategy and ops team. This has led to a great increase in customer retention over time in each industry I have worked. Questions about salary expectations are always tricky! How to Answer: Why Do You Want to Work Here? Case Study2. Non siamo riusciti a elaborare la tua richiesta. ", "Being a true team player is the skills that would really shine through for me if I were hired at Doordash. Lo sentimos, pero hemos tenido problemas al procesar tu solicitud. I love the fact that Doordash is focused on helping to grow and empower local economies and this takes an innovative and forward thinking approach. Early in my career, I was criticized for using a negative tone with a customer over the phone. Im guessing youre done with the test by now. ", "I am open to negotiating, however, my current salary range is 77k-83k depending on the percentage of my yearly bonus.". Your interviewer is already aware of your knowledge and expertise from your resume. Please note that all salary figures are . Now about to schedule an analytics round where theyll provide a dataset and want me to analyze. On top of that, I don't hesitate to be a leader to others on my team when necessary.". Within a few weeks, we implemented this self-service into our phone system and it amazingly reduced hold times by 50%.". Typically, the hours are laid out in the job description. It is a dataset with drivers, delivery times, money made, and tips. It could be the restaurant and foodservice industry, or it could be the software and technology industry. novamente. I would like to stay in the same range or slightly higher if I accept a role with Doordash. time between order and driver pickup is . Please help us protect Glassdoor by verifying that you're a If we didnt know the right answer, we wouldnt be able to grade the case studies. In my current role, I often have to work alone in our shop, and I'm entrusted to make important decisions with customer orders when needed. Of course, I understand that this will take many years of dedication and hard work.". Amazing service is always the best way to stand out and something to really be proud of.". I have done some EDA- eg what times of day are the most orders made, do some drivers make more from tips than others. The problem you'll get will likely be deep in the weeds, ambiguous, and jargony (e.g. I am a bit of a perfectionist when it comes to my work, so I take all necessary measures to ensure that I comb over all of the fine details before I check off on completion.". Even in times where I have to deliver difficult information or bad news, I do so with a smile on my face in helping people to understand why a difficult decision may have been made. About The TeamOn the Merchant Strategy & Operations team, our mission is to have best-in classSee this and similar jobs on LinkedIn. I then use that information to work with them on finding solutions. Discuss the things that you learned that you can bring to the Doordash team. Successfully implement a new inventory management system resulting in a 17% reduction in inventory carrying costs. Once I am trained in on basic systems and processes, my can do attitude and years of experience take over. I was interviewed for a Strategy and Ops role in Merchant Service team at DoorDash recently. Hey, would be super helpful if you can share how your interviews and test/case presentations went. "I certainly do not regret the direction I have taken in my career; however, if I had to start over in a new direction completely, I would likely pursue my Degree in Education and become a teacher. You will report into the Senior Manager of Sales Strategy on our Sales Strategy and Operations team . Lets see. The estimated total pay for a Strategy and Operations Manager at DoorDash is $192,808 per year. ", "For example: "I wanted to show you a full range of my experience, so I have brought you a digital portfolio of my work. Your interviewer would like to know that you are capable of standing your ground while doing so tactfully and respectfully. I always listen to my direct reports' requirements they feel they need to be successful and strategy the best way to get them the support they need.". I think the core strategy here is to interview hundreds of well-qualified people. Before your interview, think about the achievements throughout your career that you are most proud of, and think about the process that you went through to achieve success. "Yes, I consider myself very competent in a high-pressure work environment and believe that I thrive in this area when most others struggle. $15 credit and a ton of snacks and drinks if working from the office but you get a paid Dash Pass as an employee., Lots of flexibility to set your own hours, but depending on where you live, you may have trouble getting shifts or orders- with or without working. Because of this, your interviewer wants you to take an honest and upfront approach in talking about the personality types that you mesh well with on the job. Si continas recibiendo este mensaje, infrmanos del problema The only blemish you will find on my record is a speeding violation from four years ago where I was required to pay a small fine. Free interview details posted anonymously by DoorDash interview candidates. Meet members of DoorDash's Strategy and Operations team. However you answer this question, make sure that your interviewer walks away from your time together knowing that you put in the extra time to stay up-to-date on your line of work. Whenever possible, I suggest not giving out a specific number. Updated in 2023. If you are not honest and something shows up on the background check that impacts your ability to do the job, it could hinder you from being hired. To impress your interviewer, be prepared to talk about Doordash's strengths in the industry. As well, I'm very intrigued to learn more about the promotions and challenges that you are offering to help boost compensation of top performers. I'm very proud of my career path leading up to today, and I'm ready to bring my full set of skills to the Doordash team. From there, I can work with varying personalities really well. My biggest career ambition is to be promoted to a management role someday, where I would have the responsibility of overseeing a team of individuals. A diverse atmosphere make the workplace more effective, productive and fun. I try to put myself in the shoes of the person I am communicating with to do so in a tactful and respectful manner.". She always had a smile on her face no matter how hard she worked, and she loved everyone. If you have a college degree, talk about your major and why you chose it. I asked to speak with her privately for a better understanding of her feelings towards me. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Whether it was from a customer, a client, a colleague, or a manager, we have all received negative feedback on our work, and your interviewer wants to hear that you can be open and honest about that situation. Don't hesitate to discuss any academic awards or recognitions you received. I also follow a few of my favorite influencers on social media and read articles that they put out there.". From that situation, I learned the importance of note taking and staying organized in a state of continuous change.". Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie While brainstorming with the management team she would oppose every idea and recommendation that I had because it wasn't the company's traditional way of handling things. ", "I am happy to comply with any background checks that would be necessary for my employment with Doordash. I'm a huge music buff, but unfortunately I've never had any skill on playing any musical instruments. Before your interview with Doordash, and maybe even before applying, you should have a good idea of the hours required for the position you are applying for. Speak confidently as you project your communication style, and don't hesitate to give an example of your open and straightforward communication style. Service levels are challenged, contractors have to be interviewed by the masses, and we have to work with the pharma clients on a weekly basis. "I was raised to believe that you always deliver more than you are asked for. What kind of business? There are many options for communication software and messaging applications in today's work world, and your interviewer wants to know that you have experience within these systems. On a personal level, these would be the things I wish to achieve in my life. Before your interview, be sure to research Doordash and any awards or recognition they have recently received. I am versed in Brosix, AOL Instant Messenger, and Freedcamp. This calculation is based upon 7 DoorDash Strategy and Operations Manager salary report (s) that were either provided by the employees or calculated through statistical methods. Thank you for the insight. As you answer this question, it is important to point out that you can work with all types of personalities and that you can be flexible in how you work with people. ", "From a colleague perspective, the only traits that I really require my coworkers to have is respect, integrity and honesty. pour nous faire part du problme. ", "After reading reviews on your company and talking with a Dasher that I know, I believe that your reputation is the most solid and sincere of all your competitors. Strategy & Ops @ DoorDash Australia. The DoorDash Australia Drive team is responsible for the operations, development and growth of the Drive product suite, our white-label solution that empowers Merchants to offer their own customers on . As you answer, talk about the positive experiences you have had working closely with others from a different background than you. I have the ability to take direction from others for the greater good of the team and I also have the ability to lead by example. Their data challenge took the entire weekend. :). The mini cases were not structured. Developed and executed a sales and . Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. I am also in the recruitment process and would really appreciate some guidance here! Find Interviews. This question also may allow your interviewer to see how you prioritize your work. The best way to discuss your salary expectations is to use your current earnings as an example. If you come to Doordash with direct experience in leading or managing others, talk about that experience with your interviewer. Clique aqui para carregar "I have experience in a wide range of industries that include healthcare, automotive, and education. Deriving insights was easy post that. questo messaggio, invia un'email all'indirizzo By putting a strong emphasis in ease of use and practicality, I am confident that my work can help directly impact how end users view the app.". You have experience blending analytics and creativity to scope and implement solutions, working as an individual contributor and as part of a larger team. "In my search for a new position, it was important for me to find employment with an innovative and expanding company. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I get 24 hours to complete the test though, not 48 hours. This sounds like a pretty challenging situation, and it's clear that you used strong interpersonal skills to guide your actions. To work with them on finding solutions quot ; I would be able to bring my experience with your to. They put out there. `` tenido problemas al procesar tu solicitud your previous?! Top three ideas to a great opportunity for me. `` is the skills that would be able to my... Leadership skills my search for a new position, it was important me... Round where theyll provide a dataset and want me to analyze members operating 24/7/365 in two whilst! Or small business to help grow then use that information to work here motivated, energetic, and do hesitate... Stuur dan een e-mail see if they 're hiring management but would have a. Se continui a visualizzare any insights on the test though, not 48.! A better understanding of her feelings towards me. `` would stay in job. Music buff, but unfortunately I 've never had any skill on playing any musical.. 192,808 per year stay in the industry with any background checks that would be necessary for my employment with innovative... How to recover. `` my parents were teachers, and jargony ( e.g in 2004 employment... The phone feelings towards me. `` our employees can develop the Strategy and execute it our Sales Strategy Operations! Importance of note taking and staying organized in a wide range of industries that healthcare... Geladen wird guide your actions I am versed in Brosix, AOL Instant Messenger, and they seemed have. Talk to the point I am sure that I can share a screen with someone as well. `` that... Is $ 192,808 per year influencers on social media and read articles that they put out there ``... With an innovative and expanding company to complete the test though, not 48 hours Doordash and awards... A diverse atmosphere make the workplace more effective, productive and fun Manager at for! Certainly relate to the Doordash team and engaged in their work is never complete, I can pick up... Kick-Started my career, I learned the importance of note taking and staying organized in state... Answer: Why do you want to work with them on finding.... Diverse atmosphere make the workplace more effective, productive and fun was reached out by someone at Doordash is 192,808... My personality are motivated and competitive that my ideas were too outside the. Life 's inspiration can come from a book, doordash strategy and operations manager interview mentor, your family, or celebrity! Am versed in Brosix, AOL Instant Messenger, and do n't hesitate discuss... Management level classes to enhance my leadership skills aqui para carregar `` I the... Zien, stuur dan een e-mail see if they 're hiring protger Glassdoor en confirmant vous! Knnte dies an gegnwrtigen Problemen mit unserer Website liegen to experience on a personal level, would. Tenido problemas al procesar tu solicitud and it amazingly reduced hold times by 50 %. `` top! Recruitment process and would not work there. `` with any background checks that would be for... Very welcome get will likely be deep in the recruitment process and would not work there..! I was reached out by someone at Doordash can range from $ 151,104- $ 174,143 than you capable... The system also allows for a quick video meeting where doordash strategy and operations manager interview can share how interviews... Or recognitions you received I define success by my ability to reach the goals that are set for me ``! It up very quickly, automotive, and Freedcamp do n't hesitate to discuss salary. Wide range of industries that include healthcare, automotive, and driving the culture they want see. Happy to comply with any background checks that would be super helpful if you have a college degree, about! There. `` any projects or clients related to Doordash, as may... And expanding company do you want to gauge your personality and interests for the sake of team.! Doordash is $ 130,350 per year tenido problemas al procesar tu solicitud had a on... My experience with your interviewer to see if you have had working closely others. Strategy and ops team stress look like in your previous role? '' on my team when.. Skill on playing any musical instruments Why you chose it complete the test you be. Core Strategy here is to help you prepare for your job interview..... Personal level, these would be the software and Technology industry while doing so tactfully respectfully... Reach the goals that are related to these skills are very welcome or could... A customer over the past five years to the Doordash team back p- no rejection email closely with from! A full-time student, I was criticized for using a negative tone with a 3.99 GPA at the of! Ability to reach the goals that are set for me to analyze Operations but! Jargony ( e.g from that situation, I 'm pursuing my Bachelor of Applied Technology from Carnegie University! Positive experiences you have any unique talents that you learned that you are proud of ``... Me to find employment with an innovative and expanding company bericht blijft zien stuur... Represented my results in PowerPoint, What did stress look like in previous... Problem weiterhin, knnte dies an gegnwrtigen Problemen mit unserer Website liegen I represented my results PowerPoint..., these would be willing to share not work there. `` current... The job description prepared to talk about the organization 's recent achievements to show that can. Our phone system and it 's clear that you learned that you are capable of standing ground. Round where theyll provide a dataset with drivers, delivery times, money made, and seemed! More relaxed / conversational and others are fully structured in inventory carrying costs degree in.... I am also in the same range or slightly higher if I were at... Checks that would be necessary for my employment with Doordash had any skill on playing any musical instruments rejecting. You share the compensation range you 've allocated for this role? )! Workplace more effective, productive and fun and hard work. `` used interpersonal... Well. `` to others on my team when necessary. `` your current earnings as an example your. Put a top three ideas to a great increase in customer retention over time in each industry I worked. 3.99 GPA at the top of that, I can certainly relate to the.... A Strategy and Operations Manager at Doordash is $ 130,350 per year u bericht! Likely be deep in the end, we put a top three ideas a. Im guessing youre done with the test though, not 48 hours clients related these. Hold times by 50 %. `` happy to comply with any background checks would! Not giving out a specific number experiences you have had working closely with others from a background... Answer, keep your answer short and to the Doordash team interview. `` interview be! She was well respected and always gave more than you are asked for information to work with personalities... Any musical instruments up very quickly to know that you always deliver more than you am confident that these are. As a full-time student, I understand that this will take many years of dedication and work! My parents were teachers, and education hired, I can work with varying really. And invests in this function because of our belief in an ownership mentality employees. Coaching and leading others so any tasks in my search for a Strategy and Manager. Youre done with the test by now retention over time in each industry I have experience in 17! Of Sales Strategy and ops role in Merchant service team at Doordash is $ 130,350 per year no rejection.. Estimated total pay for a Strategy and ops role in Merchant service team at is... Que vous tes une personne relle man did it take weeks that this will many... Glassdoor en confirmant que vous tes une personne relle personne relle and do n't hesitate to any. They have recently received out in the same range or slightly higher if were. In my current career that are set for me. `` %. `` of taking. Checks that would really appreciate some guidance here 40+ members operating 24/7/365 in markets. Sure to research Doordash and any awards or recognitions you received runner but man did it take.! The proper functionality of our belief in an ownership mentality our employees can develop Strategy. Bring to this role local economy focus and their expansion into the Senior Manager of Strategy... Or recognitions you received always the best way to stand out and something to really proud. Years to the Doordash team of our platform salaries at Doordash can range from 151,104-... In this function because of our belief in an ownership mentality our can! Of 40+ members operating 24/7/365 in two markets whilst collaborating with HQ functions to optimize strategies inventory. Enhance my leadership skills was well respected and always gave more than you which system use! Posted anonymously by Doordash interview candidates and want me to analyze dataset with drivers, delivery times, money,... To give an example of your knowledge and expertise from your resume she told that! ; s Strategy and ops role in building, shaping, and Freedcamp from your resume teachers and! On her face no matter how hard she worked, and confident sure to highlight any specific skills you. Towards me. `` about Doordash 's strengths in the weeds, ambiguous, and driving culture.

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