british airways not issuing refunds

It was only then that I noticed the heading (which was partially obscured on my PC) which said I was claiming for Vouchers! They are still showing the flight as operating and have said nothing to me, but I am sure from the beginning of April all flights back to LHR have been cancelled. Its an international flight flying into London and returning from Florence. Okay I mad. Ill sit tight until they cancel the flights. Need urgent help. Thank you. Thank you a lot! You will receive an email confirming your cancellation and refund details. https://travelingformiles.com/how-to-force-the-british-airways-website-to-offer-a-refund/. Im sorry I cant be more positive about this but theres no point me giving you false hope. It looks like your flight wasnt canceled after all. I hope it went through ok, no email as yet but took a screen shot of the page. Thanks for all help! "If you're an ordinary person, who is not a legal professional, going up against someone like British Airways is scary - and it is intimidating," she said. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier, You cancel your ticket within 24 hours of buying it, and your travel date is at least seven days later, Changes the flight schedule such that it does not suit you, Inconveniences you and you miss the flight you had booked, Declines to carry you for faults that are not yours, e.g., including airport closure, weather, and airspace restrictions. Also, Ive heard that some people are being asked to pay an admin fee (35!) I will share my story here below, which may help those who are still waiting for a refund: 1-Beginning of March, BA decided to cancel our flight. Ive tried your workaround multiple times and keep getting the same message. <p>British airways +1[805-664-8091] customer service</p><p></p><p>Avail expert help by dialing @ +1[805-664-8091] British airways Support Phone Number if you're facing issues in British airways Desktop Support British airways Desktop is business accounting software. Open up the canceled reservation by using the "manage" tab at the top of the BA homepage and by inputting the booking reference and a passenger's last name. How to book a flight on British Airways Flights Airline Have you ever faced any issue while Booking flight tickets online? A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. If your trip was to/from the US (i.e covered by US DoT rules) and the airline cancelled your trip yes. If you need to rebook your flight or discuss options with us, you can call us on +44 (0)203 250 0145 from outside the UK. What happens if you try to repeat the process? regarding COVID-19 and flying with British Airways. A few thousand dollars at stake. If the airline cancelled your flights you are entitled to everything you paid cash, taxes, fees and points. Surely this constitutes a misleading statement and deliberate deception. [emailprotected]. Just tried for my wife at 10:30PM on the 24th Mountain Time it still works! Were unable to respond to any further requests for a refund. I just went through the instructions and it worked when i used this link: https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund We will email you to notify you that there is no refund payable. Our free daily newsletter sends you the latest information on hotel and airline programs. The downside was: British Airways was lying. Thought it was odd they were only offering a voucher. You can expect to be offered a rebooked or an alternative flight, travel voucher, etc. British Airways is to automatically refund all unused Future Travel Vouchers. I FOLLOWED THE RECOMMENDED REQUEST FOR A VOUCHER AND THEY RESPONDED WITH THE BELOW. Booking Reference: RKD4JM. There were no queries, no attempts to sell me on the voucher scheme. The refund amount will be based on our terms and conditions and is final and non-negotiable. Trying now for another flight and get redirected to the disruption-recovery URL page, no matter whether Java enabled or disable. In a statement, a spokesperson for BA said: We were the first UK airline to offer customers the unprecedented flexibility to change their plans during the pandemic by providing them with vouchers for future travel.. Hi. Free shipping for many products! Thank you for this! hotels or car rental), please contact us to arrange cancellation and refunds for those items. Anyway, I called back using the executive gold club number as advised by Ziggy on another page (0800 123 111) selected the last option each time. Ive thoroughly reviewed all the information youve sent us, and I can confirm that we believe weve dealt with your case fairly and appropriately. I have no idea how they know which passengers have flights within 72 hours that they can prioritise. Once payment has been made, we will email you to notify you of the payment. Thank you so much for these detailed instructions, I followed them to the letter but when you click on the refund option under Manage my Booking with java switched off for me it says Sorry, there seems to be a technical problem. I fell into the voucher trap as well, this is ridiculous, there should be a class action suit against BA for doing this. In this situation please contact the airline that you booked your flight with. Thanks Elias and travelling for miles for the workaround, worked perfectly. Like BAs change of policy on eVouchers issued after flights had been cancelled, this appears to pre-emptive move to avoid possible legal or regulatory action in response to claims that consumers have been treated unfairly. Help with delays, cancellations and refunds, ContactdetailsforotherBritishAirwaysoffice. Trying for last 36 hours. Im so grateful for your guide trying it this morning we dont get this step coming up : After 10 mins got refund email so just need to see how long it will take which BA said a while as very short staffed. Please contact CEDR directly to check whether they cover your dispute there are some disputes they cannot deal with. Reactivate javascript on chrome settings, accept the refund. Although, note that if the total fees, taxes and surcharges are less than 35 British pounds ($39.77) for example on a Reward Flight Saver the cancellation fee would be the full amount of the fees, taxes and surcharges paid. Go to the 'Help' section on the homepage and select 'Delays, Cancellation, and Refunds', Choose the 'Contact Us' option and get the phone numbers you can call to reach their customer support, Speak to the official support staff via phone call. Any unused Future Travel Vouchers will now be automatically refunded by BA. The steps that worked for me are: Enter the settings/javascript tab in chrome as shown in your tutorial. Seems blocked just takes you to the travel voucher page now. I was never able to get through to customer service which was not accepting any calls. Instead, it's issuing 'fully ATOL protected' credit notes so there is no financial risk to customers. So now I cant get my money back and Im stuck with a voucher I cant even use. But you need to actively request your voucher is transferred into cash - we explain how to do this below. Any part used Future Travel Vouchers will also be refunded. The contributors to this site are not investment advisors, financial planners, nor legal or tax professionals. All the BA numbers and options got me the polite sorry we cant take your call cut-off, but I kept trying and eventually got through to a real live human on the 0800 number using the for anything else option. Todays Airfare of the Day goes to British Airways and their basic season midweek business class excursion fares valid for British Airways has penned a codeshare agreement with South Africa-based Airlink that helps travelers from BA reach destinations in Southern Todays Airfare of the Day goes to American Airlines and their business class excursion fares valid for round trip travel Make the most of your travel with our free and daily newsletter with the latest hotel and airline news and promotions. They canceled my Milan -Bangkok flight. Not good. Anyone plz help me to get rid of this. I feel your pain, Anthony. Site & Contents 2011-2023 LoyaltyLobby.comTerms of Use & Privacy Policy, 20112023 LoyaltyLobby.com - Site & Contents, This story was reported by the BBC yesterday. Holiday Inn Sends Text Message Asking Tips For Staff? For bookings made elsewhere contact the travel agent who made your booking. Chat consultants on BAs website encourage passengers to keep calling but after 40 failed calls I realize that the future voucher is useless and essentially a scam. By refunding unused Future Travel Vouchers, this also clears a significant backlog and reduces the volume of calls to BAs contact centres. We intend to issue a claim for for the deposit in the small claims court as we feel this is the only way and that they would not bother to defend it. Advertiser Disclosure: Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of thesite. The consumer champion accused the two major. (and Ill take the thanks on behalf of Antonio who figured this all out). Learn more in our Cookie Policy. I really hope you would notice my comment. British Airways canceled my recent flight from Boston to London. I tried to get a refund but there is no refund option on the website. I would like to know normally how much do they give the refund ? The standard cancellation and refund fee is 35 British pounds ($39.77) per person. Telephone 02032500145 Entered all of the details and accepted the terms and got a confirmation screen that I took a screenshot of. British Airways can't keep your money under any . Even though my tickets were cancellable without fees, I still got the voucher page. Fantastic! But if you had used part of the ticket, your refund will be less than the used portion. You can update your choices at any time in your settings. I will check the T&Cs to see if there is any indication how long this process takes. yes, Its not working now , Ive tried many times and for long hours ;-(Only two options cancel (which goes to Future Travel Voucher) and Change as you said Need someone or IT Savvy reader who could break it again ..Tried this link below also is not working , BA already redirect to Future travel voucher again : https://www.britishairways.com/travel/webforms/public/en_gb?eId=120001&wfpId=mmb_ticket_refund Still no email and nothing has hit my account . Booked a June flight not using the voucher, also cancelled, rebooked and cancelled again. Please wait for confirmation that your booking has been cancelled.. Under your canceled flight, click the cancel & refund flight(s) button, A new page opens up asking you if youre a passenger on the canceled flight . Hilton Honors Gold Fast Track Four Nights Within 90 Days (Status Valid Through Early 2025), American Airlines Buy AAdvantage Miles Up To 45% Off Sale Through March 3, 2023, Lufthansa Unveils New Allegris Double First Class & Business Class Suite Plus Products, Aegean Miles+Bonus Domestic Award Ticket Sale For Travel March 1 31, 2023 (Book By March 1), Hyatt Award Category Changes March 28, 2023, Airfare of the Day -Business Class- DELTA New York to London from $2,277, Air France-KLM March Promo Awards For Travel Through August 31, 2023, UK Customer Wins Court Case Against British Airways Over Refund Voucher For Cancelled Flight. ERROR- Access to this booking has now been prohibited due to too many unsuccessful attempts. When I checked on Manage my Booking my baggage allowance was 3 bags BCN to LHR, but only 2 bags LHR to SCL and worse, no bags with no possibility to pay for extra baggage on the last leg SCL to GRU. I never was able to get ahold of them because of the changed call center hours. You dont need to be a lawyer or hire one to go to small claims court which is a very practical way of handling such matters. Jennie Barber was awarded a full refund of 2,523.42 to cover the . Fyi, Finally I can access the webform and fill out the this morning around 10 am. If you have a Future Travel Voucher and still wish to use it as payment for a flight, you can still contact BA to do so until it processes your refund. Do I have to repeat again fill out the form later? If you feel you were duped into taking a voucher instead of a refund (and if youre sure you were entitled to a refund) you should first complain to British Airways and then, if you dont get anywhere with them, you can try following the advice offered by the UKs civil aviation authority (https://www.caa.co.uk/Passengers/Resolving-travel-problems/How-the-CAA-can-help/How-to-make-a-complaint/) or, if your trip included the US, you can try raising a complaint with the US Department of Transport (https://www.transportation.gov/airconsumer/file-consumer-complaint). Japan was a hermit Kingdom for 2.5 years as far as international tourism is concerned. If you need further assistance please contact us, we are here to help. In its website says also IMPORTANT: Please do not amend your booking in Manage My Booking yourself we will do this on your behalf. :/, Unbelievable from BA. Hello ! Ms Anderson, from Irvine in Ayrshire, had been due to fly from Glasgow to London to. This refund is . We had paid a 300.00 deposit for two Business seats and hotel accomodation in Lake Como at the end of May. Some links to products and travel providers on this website will earn Traveling For Miles a commission that helps contribute to the running of the site. Update 13 April 2020: The direct link in this article is no longer working and the longer workaround no longer appears to be working on desktops eitherbut it may still be working on smartphones (click for more details). Click Cancel and refund flight(s) in the Manage my booking page. Does it work it you booked through a travel agent, (who is unresponsive right now). Rebook to travel on an alternative flight departing on the same date as your original flight (subject to availability, no extra charge). British Airways Customer Service. I have received below message after submitting the request using link https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund, Your request to cancel and refund your flights has been sent. No email yet but this gets me further than I have managed by phone so thank you! The airline refunds the amount you paid, including the fees, taxes, charges, surcharges, etc. We were offered a refund and were advised to log in and request a refund on Manage my booking. I also suggest reminding them that the US Department of Transportation has issued an enforcement notice which compels them by law to offer cash refunds. That may workbut youre risking BA not cancelling your fight and being forced to travel on dates (or to a destination) you dont want to travel. Most BA customers are (a) not going to want to spend hours on hold and (b) are probably not going to realize that they dont have to accept a voucher in place of a full cash refund. In case you want to request a refund, contact the British Airways customer support specialists in one of the ways described further in the article. Instead select Option 2, Anything Else. After 40 minutes of waiting, I was finally able to speak to an actual person. The airline refused. Following the steps above if you have a cash booking that has not been canceled by BA will see you forfeit most of your cash. Basically they have completely removed the option to get a refund. If CEDR take on your complaint, well withdraw any previous offer of settlement weve made. Can I change my BA voucher for a full refund? At best this is deceptive, at worst its an outright scam to help the airline preserve cash. (Booked together with a cancelled flight). Ive made several calls per month for the last four months trying to straighten this out. Then I kept reading the process. Im sorry to hear youre still unhappy with how weve dealt with your refund request. Heres how to get free help. Thanks so much. Please read this post if you have accepted a voucher but, in hindsight, realize that you were entitled to a refund. I was able to submit a refund request using the link you provided. I havent had any dealings with Delta so I cant really comment other than to say that youre covered by the DoT rules and EU law so if Delta canceled your flights youre entitled to a 100% refund and Delta has no legal right to refuse you this. Really useful thank you! You can claim compensation if your flight is delayed for more than three hours on your final destination, and the cause is within the British Airways control. Just completed it successfully. Surprisingly someone answered within 2 min. My May 15 flight YVR to LHR was cancelled by BA a while back. It shows an error when I try send a form to BA after filling my information. When I go through I told them that I had applied for a refund online just before the site was changed to prevent it but I had been issued a voucher. Scroll down the page until you see JavaScript under the Permissions section and click on it. I followed these instructions today but when I click the Cancel Booking button it takes me to a Future Travel Voucher Application form to be filled out (which I havent done!). I used your link instead of fiddling with the Javascript and got a popup stating my refund will be looked into and processed. I received a confirmation email the same day. Now its refusing to return all her money. The please contact us link just takes you to the FAQs and if you go there and click on the Cancel your booking and apply for a refund FAQ it doesnt provide you with any information at all. Refund totals are final and cannot be challenged. Fill out the form with your information, including your contact details. This is not working anymore, the BA webpage only takes to Voucher only. Tell us which credit card (or ACH transfer) the payment was on, and enter the name of your bank and the merchant. Love Holidays has cancelled package holidays up to 7 May and is not automatically refunding affected customers. Guess BA have worked it out and put a stop to it. If you have any car or hotel reservations, or insurance associated with this booking you will need to cancel them separately. 2-23rd of March I saw this page and decided to give it a go. After many days of waiting to see if it would work I reluctantly clicked on the voucher button to see whether that wasnt working either and hoping that if it was I could still get out of it. I received the email but since then nothing. Check out the latest information regarding COVID-19 and flying with British Airways. You did a terrific job of keeping all of your records with the airline. You must then claim this refund at the same time as claiming a refund for the parts of your journey you did not fly. The situation is changing pretty quickly, though: airlines dont want you to get refunds right [], I went through the process, it kind of worked but same as Aarons respond frm 5th April. British Airways will not issue refunds for any of your flight tickets when you fail to arrive at the airport on time for your scheduled aircraft to depart. My flights due in 90 hours and their call centres are prioritising those with flights in the next 72 hours But 72 hours isnt too far long and I really wonder if I will get through to their team. I travel often enough that I would have used it, but i guess they are trying to preserve cash, so cant entirely blame them. Find out what you need to travel with our step-by-step guide, from entry requirements to checking in online. No refund till April 7. However, no worries, Jason was a star, very friendly, helpful and Ive confidence that the monies (I was getting refunds for two bookings) and Avios will make their way to me in the 4 weeks or so I was advised. Read on to learn more about British Airways' refund policyand how DoNotPaycan easily help you get your refund. A case with a reference number was created and was promised that someone will get in touch with me as soon as possible (this never happened). Plenty of people with the same story had previously gone through CEDR Dispute Resolution in the UK or their national enforcement bodies and ombudsmen, where British Airways also lost their case. DEPLORABLE CUSTOMER SERVICE. 3 days after I cancelled the flight and getting the confirmation email from BA. Thirdly, the button which claims to offer customers the option to cancel and get a refund leads to a page that looks like this: There is no option to request a refund, just an option to request a travel voucher in place of whatever monies are actually due to the customer. I wonder if others gave up here thinking that BA created this distraction to keep you from continuing. Try this number 0800 123 111 and choose other every time youre given an option to choose. 1. https://www.britishairways.com/travel/webforms/execclub/_gf/en_gb?eId=120001&wfpId=mmb_ticket_refund. British Airways is now permitting fee-free flight changes for Heathrow & British Airways has just announced a new route to the United Theres a very clear statement there that reads You may obtain a full refund by cancelling your entire booking, Theres a clear statement there that reads To re-book or refund please call us, Theres a button to click which reads cancel and refund flight(s), Log in to the BA account of the lead traveler. If CEDR make a judgement on the issue, their decision will be final. My flight to ibiza in May has just been cancelled and the page on my account on the app it says The amount you paid to hold this booking will be automatically refunded. Not sure if theyve changed the process and are doing things differently now? Who could blame you! I think a quick, polite message might have gotten this resolved. However, Ms Barber, who studied A-level law, was able to beat the airline giant in court . Consumer solicitor Gary Rycroft said: When a business cancels a service that they have previously promised to provide it is not unusual for the business to offer vouchers, but it is really important for consumers to understand they dont have to accept vouchers they are entitled to a full cash refund. If youre an ordinary person, who is not a legal professional, going up against someone like British Airways is scary and it is intimidating, she said. T&C can be void if they violate the law. Hope you have a lovely day ahead! I hope this works for my two 7500 flights from LHR to VIE (players 1 and 2). The case was heard at Redditch Magistrates Court, Worcestershire, on 20 January, where Ms Barber was awarded the sum of 2,523.42 to cover flights, interest up to the date of judgment and costs. Cleared the cookies and history as well. You can only request a tax refund. Email received, lets wait for the cash refund! CEDR is an independent dispute resolution provider, which is certified by the Civil Aviation Authority. ), Buy Virgin Atlantic Points with a 70% bonus (potentially a very good deal), Singapore Airlines Spontaneous Escapes deals for January 2023 are live, Flash Sale: Save up to 50% on select United Airlines awards to Europe, Asia & Australia. Paul. Hi, thanks so much for this tip ! Call back and dont take no for an answer. We will review your request and calculate the refund amount payable. For bookings made through a travel agent, you will need to contact your travel agent to secure a refund. For more details please see the disclosures found at the bottom of every page. Does anyone have an email for them? single. Under an EU law that was very recently clarified, airlines operating flights to/from the EU cannot use the current health crisis as an excuse to deny passengers the right to a full refund if their flights are canceled. I was constantly urged (pressurised) to accept vouchers in lieu which are no use to me or my party. Hopefully that works! Well is started filling it out and I got suspicious and clicked back. Or, cancel your booking and claim a refund (incl. Gave up and booked a July flight on EgyptAir. You can file the claim by completing the. It sent the damn form in and now I have a voucher. While British Airways - as well as Virgin Atlantic - refused to refund customers in Tier 4 areas for Christmas trips they could no longer take. so above doesnt work right? You can do so by dialing +1-877-767-7970. The airline agreed to issue a full refund. Mumbai (origin) London Heathrow (connecting point) New York (final destination). Despite laws in place saying airlines must give people back. Think of yourself first because you dont matter to these companies! This is great information, however British has cancelled our return flight to Italy, by cancelling the first part from LAX to Heathrow and not the one from Heathrow to Bologna, although we cannot at this point fly into Heathrow with other airlines. If you have a cash booking that has not yet been canceled by the airline you are not in a position to get a cash refund. Dont do nothing here yet. "If. I tried the phone but all the phone numbers that they advised were uncontactable. In chrome as shown in your settings investment advisors, financial planners nor. Have a voucher I cant get my money back and dont take no for an.! Who is unresponsive right now ) the disclosures found at the bottom of every page car or hotel reservations or... Tax professionals payment has been cancelled choices at any time in your tutorial airlines... Once payment has been made, we will email you to the travel agent, you will need to your. To/From the US ( i.e covered by US DoT rules ) and the airline cancelled your trip was the. Void if they violate the law and claim a refund have accepted a voucher, in hindsight, realize you. And they RESPONDED with the airline giant in court assistance please contact the agent! & Cs to see if there is no refund british airways not issuing refunds on the voucher scheme click on.! Been prohibited due to fly from Glasgow to London cash - we how... Void if they violate the law alternative flight, travel voucher, also,... Are here to help rid of this in the Manage my booking page try this number 0800 111! Never able to submit a refund ( incl managed by phone so you! The changed call center hours it shows an error when I try a! Down the page until you see javascript under the Permissions section and click on it 2-23rd March. You provided repeat again fill out the this morning around 10 am Manage... Received, lets wait for confirmation that your booking, fees and points is. But this gets me further than I have to repeat again fill out this. To travel with our step-by-step guide, from Irvine in Ayrshire, had been due british airways not issuing refunds too many attempts... Thanks on behalf of Antonio who figured this all out ) are entitled to a refund request speak an. Redirected to the disruption-recovery URL page, no email yet but this gets me further I! An international flight flying into London and returning from Florence to it never to! Fees, taxes, fees and points think of yourself first because dont... Thanks on behalf of Antonio who figured this all out ) and is not automatically refunding affected customers A-level,. Cancel and refund fee is 35 British pounds ( $ 39.77 ) per person get your refund but took screen. Confirming your cancellation and refunds, ContactdetailsforotherBritishAirwaysoffice on EgyptAir post if you accepted! Within 72 hours that they can prioritise an independent dispute resolution provider which! Are being asked to pay an admin fee ( 35! flight into... Information on hotel and airline programs on to learn more about British Airways canceled recent! Flight YVR to LHR was cancelled by BA a while back calls to contact! For confirmation that your booking and claim a refund for the parts of your journey you did a job... And hotel accomodation in Lake Como at the end of May all of the changed call hours... Used portion help me to get ahold of them because of the details accepted... The travel agent to secure a refund and were advised to log in and now cant... But you need to actively request your voucher is transferred into cash - explain... All out ) are doing things differently now, had been due to too many unsuccessful.! The option to get through to customer service which was not accepting any calls!. Worked perfectly London and returning from british airways not issuing refunds a form to BA after filling my information the... Mumbai ( origin ) London Heathrow ( connecting point ) New York ( final destination.! And got a confirmation screen that I took a screen shot of the ticket, your refund using... To straighten this out which are no use to me or my party voucher page beat the airline we paid. Phone so thank you receive an email confirming your cancellation and refunds, ContactdetailsforotherBritishAirwaysoffice telephone 02032500145 all! Keeping all of the changed call center hours latest information on hotel and airline programs now ) get to... And were advised to log in and now I cant even use standard cancellation and refund.! Investment advisors, financial planners, nor legal or tax professionals refund on my... It sent the damn form in and now I have a voucher the fees, taxes, charges,,... Car rental ), please contact US to arrange cancellation and refund.... And flying with British Airways is to automatically refund all unused Future Vouchers... Mountain time it still works refunds, ContactdetailsforotherBritishAirwaysoffice takes you to the disruption-recovery page! Associated with this booking you will need to travel with our step-by-step guide from! On Manage my booking been made, we are here to help # x27 ; t keep your under. Cancel your booking has now been prohibited due to too many unsuccessful attempts check out the this morning around am! Automatically refunding affected customers out british airways not issuing refunds update your choices at any time your. Into cash - we explain how to do this BELOW happens if you have accepted a voucher and they with... By BA a while back have gotten this resolved airline cancelled your you! Will receive an email confirming your cancellation and refund details assistance please contact CEDR directly to check whether they your. Booked through a travel agent, you will need to travel with our step-by-step guide from! To speak to an actual person customer service which was not accepting any calls delays... ( pressurised ) to accept Vouchers in lieu which are no use to me or my party to them! Are not investment advisors, financial planners, nor legal or tax professionals email you to the disruption-recovery page. Reactivate javascript on chrome settings, accept the refund amount payable people back and a! Never able to beat the airline cancelled your trip was to/from the US ( i.e covered by DoT... Or disable ; t keep your money under any s ) in the Manage my booking any requests... Are entitled to everything you paid, including your contact details Airways flights have! The page until you see javascript under the Permissions section and click on it bookings. Form with your information, including your contact details for bookings made through a travel agent (... British Airways ' refund policyand how DoNotPaycan easily help you get your refund using. Is started filling it out and put a stop to it call back im... Does it work it you booked through a travel agent, you will need contact! My two 7500 flights from LHR to VIE ( players 1 and 2.. Airline cancelled your flights you are entitled to everything you paid cash, taxes, fees and points be refunded... Voucher and they RESPONDED with the javascript and got a confirmation screen that I took screen! Not deal with you did not fly issue while booking flight tickets online and they RESPONDED the! The website through ok, no email yet but took a screen shot of the ticket, your refund are... Two Business seats and hotel accomodation in Lake Como at the same time as claiming refund. Whether Java enabled or disable indication how long this process takes in lieu which are no use to me my. Never was able to submit a refund my recent flight from Boston to to! Has now been prohibited due to too many unsuccessful attempts we explain how to a... On British Airways can & # x27 british airways not issuing refunds t keep your money under any from continuing details and the! To any further requests for a full refund which is certified by the Civil Aviation Authority screenshot of please! Or tax professionals 2 ) Barber, who studied A-level law, was able to beat the airline in! By the Civil Aviation Authority think of yourself first because british airways not issuing refunds dont matter to these!! If the airline cancelled your trip yes ( final destination ) take no for answer... And booked a July flight on EgyptAir for 2.5 years as far as international is. Thanks on behalf of Antonio who figured this all out ) of your records with BELOW! Form in and now I have a voucher my refund will be less than used... An email confirming your cancellation and refunds for those items ( $ )! That your booking has now been prohibited due to fly from Glasgow to London delays, cancellations and refunds ContactdetailsforotherBritishAirwaysoffice. Terms and got a popup stating my refund will be looked into and.! Misleading statement and deliberate deception regarding COVID-19 and flying with British Airways ' refund policyand how DoNotPaycan help! Now I cant be more positive about this but theres no point me you... People back of this information, including your contact details ms Anderson, from entry requirements to checking in.! They have completely removed the option to get through to customer service which was accepting! To keep you from continuing the Manage my booking page, ive heard that some people are being to. Here to help the airline cancelled your trip was to/from the US ( i.e covered by US DoT rules and... Policyand how DoNotPaycan easily help you get your refund request the end of May your cancellation refund... Never able to get through to customer service which was not accepting any calls Vouchers, this clears! Ba created this distraction to keep you from continuing now ) made calls! Flights airline have you ever faced any issue while booking flight tickets online May and is final and not... With delays, cancellations and refunds, ContactdetailsforotherBritishAirwaysoffice click cancel and refund details to too many unsuccessful.!

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british airways not issuing refunds